William Beutler on Wikipedia

Posts Tagged ‘Larry Sanger’

The Top Ten Wikipedia Stories of 2019

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on January 3, 2020 at 4:16 pm

This blog post marks the tenth consecutive year this website has contemplated the most important events, trends, and phenomena affecting Wikipedia and the wider Wikimedia community over the prior twelve months. Ten years is a long time—slightly more than half of Wikipedia’s own history up to this point.

The very first installment of this series arrived in late 2010 as an “easy-to-write, easier-to-read listicle” but within a couple of years had become a multi-chapter mini-essay project delivered with a solemnity not unlike the closing of a particularly bitter RfC. A few themes came and went: Gamergate, Wikipediocracy, and the Knowledge Engine. Some persisted: Wikipedia’s gender gap, paid editing investigations, and tensions between the Wikimedia Foundation (WMF) and its community. Others fell away entirely: the once-declining number of editors eventually stabilized and even ticked upward, and once-hostile educators learned to love Wikipedia.

Eventually, the decade turned: the “good internet” techno-optimism of the aughts and early 10s gave way to the “fake news” hellscape of the Trump era. Wikipedia, to its credit, continued doing just as it always had. Recently, the progressive website Mother Jones declared Wikipedia a “hero of the 2010s” for being a “a true project of the commons at a political moment when the very idea of the mutual good is under assault.”

Indeed, Wikipedia has much to be proud of over the past ten years. No other major website has succeeded as a nonprofit, and no other nonprofit has leveraged its authority quite so effectively in the digital space. Wikipedia is a focal point for both the technology industry and the open access world. Even its controversies usually involve efforts to misappropriate Wikipedia’s reputation for independence and accountability. Wikipedia is something almost everyone can agree on.

So, how did these themes play out over the past year and decade that was?

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10. The media’s undying fascination with Wikipedia

Almost twenty years into Wikipedia’s existence, you’d think that the news media would have finally grown bored of stories about how things work behind the scenes at Wikipedia. If so, you would be wrong.

This year brought a cavalcade of deep dives into the Wikipedia community, including: “The Dumbest Wikipedia Edit War of the Dumbest Decade” (Gizmodo); “Wikipedia has a Google Translate problem” (The Verge); “Checking the Web on Hunter Biden? A 36-year-old physicist helps decide what you’ll see” (The Washington Post); “Socked Into the Puppet-Hole on Wikipedia” (Wired); “Election Results Mean All Nighters For Politicians, Pundits—And Wikipedia Editors” (Fortune); “Well It Sure Was a Big Year for the ‘Call-out Culture’ Wikipedia Page” (Jezebel); “How Hong Kong’s keyboard warriors have besieged Wikipedia” (Reuters) “Meet the man behind a third of what’s on Wikipedia” (CBS News); and “A Brief History of NRA Employees Editing Wikipedia for Fun and Possibly Profit” (Splinter, RIP). That is a lot of interest in how Wikipedia works, especially considering there are fewer working journalists than ever. Maybe they’re just interested in something on the internet that seems to be working as promised.

Not surprisingly, the coverage tended to come from technology-focused sites. But and politics and culture outlets from The Washington Post and Slate to to the entire archipelago of former Gawker sites published multiple Wikipedia-focused pieces. While The Wikipedian’s coverage has slowed considerably in the last few years, it’s encouraging to see that in-depth explorations of the dynamics behind the world’s most popular reference source continue to flourish.

9. Narrowing Wikipedia’s gender gap

Oh yes, it’s still here (first appearance on this list: 2011), and it, too, quite literally still makes news. In 2019 the New York Times, The Guardian and Fast Company were among numerous outlets to publish pieces pointing out that Wikipedia’s editor community skews heavily male (as does the site’s collection of biographical entries).

Remarkably, the reason everyone knows about the disparity is because Wikipedia has made a point of keeping it in the discussion. The Wikimedia Foundation published its first report on the demographics of Wikipedia users in 2010, and by the end of the decade many groups and initiatives existed for the purpose of bringing more women into the fold. Have they had an impact?

Given follow-up analysis after the first survey, which found a modest improvement a couple years later, it seems plausible that the answer is yes. [Update: It turn out I have mischaracterized the analysis, which was a re-interpretation of the same data. Nevertheless, my optimism remains unchanged.] With every year that passes, a new cohort grows up with Wikipedia—and receives increasing encouragement to participate. But as the saying goes, more research is needed.

8. Everything is (getting more) connected

In 2004, Jimmy Wales described Wikipedia’s mission as providing “free access to the sum of all human knowledge”. These days, this quote applies less to Wikipedia itself—which has all kinds of limitations on what it deems worthy of inclusion—and more to Wikidata—which really does want to describe everything in the known universe. 2019 was a big year for the open data knowledge base, particularly in the acceleration of content being made available to it from various institutions—including the Smithsonian, the Metropolitan Museum of Art, and the Cleveland Museum of Art, among others. The trend is likely to continue in 2020 as integration with Wikidata becomes more widely accepted among archives and museums.

But Wikipedia is not left out: this year the Internet Archive launched an initiative to enable the display of actual pages of books cited as sources. As of November, approximately 130,000 citations had been connected to 50,000 books in multiple languages, with more on the way. The Internet Archive is much less famous than Wikipedia, but it deserves a lot more credit than it gets for preserving and distributing open knowledge. (Last year’s list celebrated another of its projects, to rescue and restore links to millions of Wikipedia citations that had previously succumbed to link rot.)

It’s interesting to me how for-profit Google and not-for-profits Wikipedia and Internet Archive all describe their mission as in some way about collecting and organizing the world’s information. It always reminds me of the final pages of Don DeLillo’s 1997 novel Underworld:

There is no space or time out here, or in here, or wherever [this] is. There are only connections. Everything is connected. All human knowledge gathered and linked, hyperlinked, this site leading to that, this fact referenced to that, a keystroke, a mouse-click, a password—world without end, amen.

This passage predates Google (founded 1998) and Wikipedia (2001), but not the Internet Archive (1996). It seems a stretch to say that DeLillo was inspired by the Internet Archive, but they are certainly carrying that hyperconnected vision forward.

7. Wikipedia or Wikimedia?

Everyone knows what Wikipedia is, but very few know what “Wikimedia” means. The word was coined in 2003 to name the new non-profit overseeing Wikipedia and other wiki-based sites which had begun to spin off it. Hence the Wikimedia Foundation. The problem is this split branding can be confusing, especially when trying to explain Wikipedia and the Wikimedia movement (see? it’s a mouthful) to new audiences.

In 2019, the debate ramped up as the WMF hired a major branding firm, Wolff Olins, to help decide whether or not it should retire the m-word and simply become the Wikipedia Foundation. Although the rationale is clear enough, the counter-arguments are compelling, too. Wikipedia has long been the most important project of the WMF, but Wikidata very much seems like the future. Is it too late to make this change?

In May, the WMF published the results of a multi-part survey asking community members and affiliate groups what it thought of the idea. Some participants objected to the WMF’s methodology, claiming the criteria was selectively interpreted to show more support than actually exists. Some also faulted the fait accompli presumption that the change will inevitably be made unless significant opposition is discovered, in part because it does seem kind of like the WMF is actively trying not to find it.

Nevertheless, the topic is slated for discussion at two conferences in the first half of 2020. No one knows exactly what will happen, but if the change occurs, look to the Wikimania conference in August for a possible announcement.

6. Wikipedia meddling for face-saving and profit

Also in May, the outdoor lifestyle company The North Face and its ad agency Leo Burnett announced, proudly and quite inexplicably, that they had manipulated Wikipedia’s images of scenic hiking destinations to include its own clothing with logos fully visible, in order to dominate Google Images search results for said outdoor locations. The response was swift and fierce, and the images were deleted. Both companies seemed blindsided by the blowback from Wikipedia and the press (see: Adweek, PR Week, Fast Company) even though Burger King had come in for criticism for a similar stunt in 2017. (Also covered in that year’s list.) Each put out terse statements of apology, and the world moved on.

Less noticed but just as interesting, NBC News hired a PR consultant to influence Wikipedia’s treatment of subjects it cared about by engaging in discussions on their behalf on relevant talk pages. (Necessary disclosure: my company, Beutler Ink, provides similar Wikipedia consulting services.) These subjects included former anchor Matt Lauer and president Noah Oppenheim—accused of sexual misconduct and subsequent cover-up, respectively—which made everyone uneasy. As reported by noted secret account discoverer Ashley Feinberg, the consultant was “verbose” and “relentless” and his suggestions were sometimes debatable, but also “allowed within Wikipedia’s guidelines”. The nuance probably contributed to the limited outrage, although the story popped up again when it was included in Ronan Farrow’s book Catch and Kill.

Oh, and remember Status Labs, formerly known as Wiki-PR? Yeah, they’re still around, and in December the Wall Street Journal nailed them again for undisclosed paid editing, including on behalf of Theranos, the notoriously fraudulent and now-defunct medical startup. Maybe they’ll start following Wikipedia’s rules now? Hahaha, yeah right.

5. Wikipedia co-founders keep trying for another big score

The 2017 and 2018 installments of this list included mentions of famous Wikipedia co-founder Jimmy Wales’ post-Wikipedia attempts to become an internet billionaire, most recently via WikiTribune, a news site he first previewed in his 2013 Wikimania keynote. In October, Wales pivoted to WT.Social, a site intended as an ad-free, user-supported social network to compete with the fake news and clickbait of Twitter and Facebook.

There are reasons to think it could work: Wales’ fame means that WT Social has got a fair bit of coverage, including pieces from Business Insider and the BBC, and it had more than 400,000 members when I signed up to check it out around New Year’s. The pivot also sort of resembles the one Wales made from Nupedia toward Wikipedia, and that move seemed to work out. But there are reasons to think that this abrupt turn will not: it’s already struggling under the weight of its not-that-explosive growth, its espoused “news focus” will surely limit its appeal, and maybe we actually, you know, like our social networks clickbait-y.

Elsewhere, long estranged and non-famous Wikipedia co-founder Larry Sanger spent a couple years with Everipedia, an SEO strategy calling itself an encyclopedia that is somehow also a blockchain startup. (Also covered in our 2017 list.) In the honeymoon phase, Sanger promised that Everipedia would “change the world” far more than Wikipedia, but in October of this year, he departed and announced he would be leading a new project called the Encyclopshere: a distributed network of encyclopedias. If it materializes, this would actually be Sanger’s third try at building an encyclopedia to improve on Wikipedia. (Why not just revive Citizendium?)

Everipedia never made a lot of sense, and neither does Encyclosphere. Each competitor lobbed criticisms at Wikipedia that ranged from valid to puzzling without making a persuasive case for an alternative. The truth is that the quotidian labors of writing, editing, evaluating, arguing, and consensus-building is the real work of creating an encyclopedia, and this is vastly more difficult to realize than starting a new website with a different philosophy about how to store the ones and zeroes.

Call me crazy, but Wales and Sanger almost sound like they have compatible visions! Perhaps a team-up is in order.

4. Staff changes at the Wikimedia Foundation 

The WMF had a turbulent middle of the decade. In 2014, this list was bookended by items about the hiring of then-executive director Lila Tretikov, the next year it included kind of a blind item about various staff departures, and the year after that four separate items related to Tretikov’s messy removal and replacement by Katherine Maher, previously the chief communications officer. The three-and-a-half years since have been considerably smoother, but less so in 2019, and we’re probably closer to the end of Maher’s tenure than the beginning.

Once again, the last year has seen some major departures at different levels, and the surprising announcement that the entire Community Engagement department would be shuttered. The executive formerly in charge, who had been with the WMF for less than a year and whose style was widely viewed as abrasive, transitioned into one of those dignity-preserving “consulting” contracts so popular in Silicon Valley. The remaining Community Engagement staff has been dispersed to other departments.

In August, Maher hired a chief of staff, Ryan Merkley. The position had been empty since it was briefly filled by a former Army / DIA / Hillary ’16 official who had been viewed by some in Wikimedia circles as an odd fit. Not so Merkley: he arrived at the WMF after serving as CEO at Creative Commons. But this raised eyebrows, too: why would the leader of one open access institution leave to become second fiddle at another, unless he was being groomed as a successor? Also lurking in the background: complaints about how Merkley had handled sexual harassment claims in his previous role. (Merkley says he did so properly.) Will the matter come back to haunt the WMF? It probably depends on how long Maher plans to stay.

3. Wikipedia, enemy of authoritarian regimes

In 2015 China blocked access to Wikipedia’s servers within its borders, and in 2017 Turkey followed suit. The reason is simple: Wikipedia provides access to information that these governments do not like. In May, the Wikimedia Foundation filed a petition with the European Court of Human Rights to make Turkey explain itself, and in December the country’s highest court ordered access to be restored as a matter of human rights. As of this writing, however, Wikipedia has not yet been made available in the country. (This year, China also made sure that absolutely no language edition of Wikipedia can be accessed by its users.)

Russia has also blocked access to Wikipedia intermittently in recent years, choosing to selectively block access to specific Wikipedia pages until the HTTPS transition made this impossible. In November, Vladimir Putin announced a plan to digitize Russia’s national encyclopedia, the Great Russian Encyclopedia, which had previously been published between 2004 and 2017, and which is controlled by a central authority (not that you’d really expect otherwise).

By the way, Australia is not an authoritarian state, but nor does it have a constitutional right to free speech, and this year Wikipedia was cited by an Australian court for ignoring a gag order about reposting information relating to Cardinal George Pell’s conviction for rape and sexual abuse. For all the United States’ faults, the First Amendment continues to be the best ally Wikipedia can have.

2. Movement strategy could use some strategery

Just because you have a non-profit with a clear mission statement does not mean that you don’t have to make adjustments over time. And so for the last three years the Wikimedia Foundation has been working on something it once called “Wikimedia 2030”—because it asked participants to imagine what the Wikimedia project should look like in 2030—but now just calls Movement Strategy. Perhaps to forestall any jokes about how it really means it wouldn’t be finished until that year?

For those involved, it’s been a struggle, maybe even a boondoggle. Working groups have been convened and disbanded without arriving at a consensus view; endless conferences and conference calls have failed to reconcile the sprawling directions it has taken. To cite one example of disorder: at Wikimania 2019, the working groups presenting couldn’t even agree on a number scheme for their presentations.

Later in the summer, strategy participants were called to a last-ditch “harmonization” retreat in Tunisia to finally get it right. But this meeting too seems to have raised more questions than answers. In particular, an emerging theme of decentralizing the WMF—shrinking its size, spinning off dedicated groups, and devolving decision-making to chapter affiliates—was met with pushback by senior leadership. Word now is that yet another effort is underway to rewrite / reconcile the strategy for presentation to affiliates at the upcoming Wikimedia Summit in Berlin in April, but no one is quite sure what it is going to say. A new movement strategy could be a good thing—but right now it feels like process for process’ sake.

1. Framgate

In June, the Wikimedia Foundation did something highly unusual: it issued a one-year block for a longtime and very active Wikipedia contributor named Fram, who had been accused of behaving in an abusive manner toward other editors. While the WMF had blocked contributors before, these had always been permanent. Not so here. What could be so awful that it merited a ban, but one with an expiration date? And why didn’t they offer an explanation?

Reaction from the community was explosive, and divided. Fram was a highly productive contributor, but also one with sharp elbows. Wikipedia has faced plenty of criticism from within and without about harassment problems on the website, and here the Trust & Safety team had ostensibly stepped up to do something about it. But the way they did it left a bad taste, and led, somewhat ironically, to a loss of trust between the WMF and its community.

The next day, another editor unblocked Fram, only for the WMF to swiftly restore the block and remove the administrator rights of the editor who had restored him. A string of administrator resignations ensued, and nearly 50,000 words were devoted to the community’s internal debate about how to respond. [Update: Actually, I missed the archive pages so the true number may be thousands more.] As a result, the controversy drew far more press attention than anyone expected. BuzzFeed published a lengthy piece with an overreaching title, “The Culture War Has Finally Come For Wikipedia”. Both The Signpost and Slate settled for a slightly more circumspect description, calling it a “constitutional crisis”.

Indeed, the WMF and its community share some powers, which are not always clearly delineated. The 2030 strategy is supposed to clarify things, but obviously that process had not been resolved by the time Framgate came along. In September, ArbCom decided to vacate the block, but not to restore his administrator privileges. Once again, the WMF said nothing.

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Folks, this thing is long enough as it is, so I am going to do us both a favor and stop writing after one more sentence. Please send any corrections to thewikipedianblog@gmail.com, and thanks for reading!

Previous installments: 2010, 2011, 2012a, 2012b, 2013a, 2013b, 2014, 2015, 2016, 2017, 2018

Image credits, in order of presentation: Slowking4, The North Face, Zachary McCune, Larry Sanger, Kritzolina, Wikimedia Foundation, Sailesh Patnaik. All images CC-BY-SA except The North Face.

The Top 10 Wikipedia Stories of 2017

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on January 3, 2018 at 6:16 pm

Every year since 2010, The Wikipedian has delivered a roundup of the most interesting events, trends, situations, occasions, and general goings-on that marked the foregoing year on Wikipedia and in the broader Wikimedia community. Last year’s edition remarked upon the head-spinning series of events that made 2016 the “worst year ever”—or so we thought at the time—and now, looking ahead to 2018, we have a stronger sense that the most realistic expectation is more of the same.

Where does Wikipedia fit into that? Following the U.S. presidential election, it became briefly fashionable to see Wikipedia as a bulwark against “fake news”, but in a year where the new American president suffered vanishingly few consequences for his constant issuance of falsehoods, 2017 very much felt like a year when truth was under constant attack. These ten stories depict a Wikipedia editorial community and readership not necessarily in the midst of a crisis, but of life during informational wartime. Let’s go:

10. In the Wikimedia Year 2030…

Wikimedia 2030, photo by Avery JensenLast year’s list was dominated by a metastasizing organizational breakdown culminating in a change of leadership at the Wikimedia Foundation (WMF). Among many complaints about the non-profit’s former executive director, two of the most important were vision and communication, which is to say their lack. Katherine Maher, WMF’s current chief, seems determined not to let the same be said of her. In August 2017, a little over a year into her tenure, she announced an initiative called “Wikimedia 2030”, starting with a high-minded re-articulation of the Wikimedia movement’s mission statement and a series of commitments to (paraphrasing from the document itself) advancing the world through knowledge. It’s obviously operating on a very long time frame, and a lot depends on its implementation, which is yet to come. But the document received overwhelming support by community members in October, which is at least a positive sign in this otherwise fractured age.

9. The Daily Mail and Governance

Daily Mail clock, photo by Alex Muller / WikideaWikipedia’s quality is highly dependent on the sources it allows to verify its information. In February Wikipedia’s community decided it was fed up with the website of UK tabloid The Daily Mail for its mendacious unreliability, and so “voted” to “ban” its use. This apparent decision was widely reported, including by this blog. And yet, that’s not quite what happened. Rather than an official blacklisting, the Daily Mail was simply added to a list of potentially unreliable sources, and it’s possible to find instances of the website being used as a reference since, perhaps by contributors entirely unaware there was a controversy in the first place. This is how Wikipedia works: it has very few rules that cannot be overcome by editorial clout, determined obstinacy, continued evasion, or blithe disregard. On the whole, Wikipedia works pretty well, but breaks down at the edges: and that is still where the Daily Mail remains.

8. “Monkey Selfie” Reckoning

First, a mea culpa: as far as I can tell, The Wikipedian has never written a word about the Monkey selfie copyright dispute, as Wikipedia’s own article on the subject calls it.

Monkey selfie by David SlaterWikipedia played only a small role in the legal case, which primarily involved nature photographer David Slater being sued by the People for the Ethical Treatment of Animals on behalf of a Celebes crested macaque who had no idea any of this was taking place. The legal matter isn’t quite settled, but as of September it seems close: Slater keeps the copyright, with concessions. Yet Wikipedia played a much larger role in the sense that there may never have been a case at all, or it would have remained quite obscure, had the WMF not refused to abide by Slater’s request to delete the photo from Wikimedia Commons. By virtue of its high profile, Wikipedia magnifies everything.

What’s more, the enthusiasm of its community also obscures: I remember the photo being everywhere at Wikimania 2014 in London and, being charmed like everyone else, I played along and used it in a slide presentation without looking into it further. I’m more regretful of this than my own non-coverage, and consider it still unresolved whether WMF is on the side of virtue in this matter. (Why am I using the photo here, then? For the same reason Wikipedia uses copyrighted logos: for identification.)

It seems indisputable to me that the copyright should belong with the human who went to considerable lengths at personal cost to facilitate its creation, regardless of which bipedal mammal clicked the button, and if the law is unclear on this, then the law should be clarified. If you haven’t listened to This American Life’s episode about the case from November, it’s worth your time—and Wikipedia doesn’t come across terribly well.

7. Burger King’s Way

Burger KingRemember this? In April, Burger King announced a television ad for the U.S. and UK markets featuring dialogue intended to activate Google Home and read out Wikipedia’s entry for the Whopper. Almost immediately, The Verge noticed that Burger King’s ad team had surreptitiously edited the Whopper entry from Wikipedia’s typical dispassionate summary “…signature hamburger product sold by the international fast-food restaurant chain…” to unambiguous marketing-speak “…flame-grilled patty made with 100 percent beef with no preservatives or fillers…” Then, predictably, unidentified randos joined in and hijacked the entry to disparage the mass-market burger, producing head-scratching headlines like this one from BBC: “Burger King advert sabotaged on Wikipedia”.

Although Burger King was probably unaware of Wikipedia’s policy “Wikipedia is not a soapbox or means of promotion” and practically guaranteed ignorant of the guideline “Do not disrupt Wikipedia to illustrate a point” that should hardly matter; Burger King knew what it was doing, and figured the ensuing coverage was worth the cost. They were probably right. But I can’t not play the schoolmarm, and tsk-tsk: it’s one thing for a high-school student to vandalize Wikipedia for fun, but quite another for a multinational corporation.

6. Wikipedia Vandalism is Fun for All

Last year’s version of this column decried the phenomenon of lazy sports-bloggers leaning on blink-and-you-missed-it vandalism of sports-related Wikipedia articles for amusement and clicks, and this continued unabated throughout 2017. Most of these stories came from minor sports websites and local news teams, but just as Wikipedia’s prominence owes to its high Google search ranking, so too are these time-wasters afforded visibility by Google News. But this year, we got something else: ostensibly serious news publications marveling over a pattern of self-aware edits coming from U.S. congressional computers.

US CSince 2014, the automated Twitter account @CongressEdits has tracked and reposted every edit made from House and Senate offices; in October, BuzzFeed and CNN both noticed that someone on the Hill was editing articles from Carly Rae Jepsen to Chuck E. Cheese, and on subjects as ubiquitous as Star Wars to obscure as indie band The Mountain Goats. In December, a college student and former congressional aide claimed credit in The Daily Beast, which led to other former interns and anonymous persons crying out for recognition as well. Whether for the lulz, or as part of “the resistance”, these edits at least proved that curiosity about Wikipedia’s willful vulnerability to nonsense appeals to journalists and readers who should probably be focused on something else.

5. Signpost of the Times

WikipediaSignpostIcon.svgA year ago, this list bemoaned the decline of Wikipedia criticism, largely based on the departure of critical thinkers (or at least decent writers) from forums such as Wikipediocracy. This year, I find myself concerned with Wikipedia’s own community news source, The Signpost. A bi-weekly online “newspaper”, The Signpost has been around since 2005, written and edited by volunteers much as Wikipedia itself is. In early 2016 a new editor-in-chief took the reins, led with an ambitious and hopeful editor’s note, produced three issues by the end of February, and then simply stopped.

The editor, a longtime community veteran and onetime WMF staffer, in fact ceased editing Wikipedia almost entirely. I thought about investigating it at the time, but figured I already knew the basics: burnout is a natural occurrence and all but inevitable, although it’s less typical for a project leader to step away without so much as a “gone fishin'” sign. By June, a skeleton crew of former contributors had banded together to put out an edition on at least a once-per-month basis, with a new permanent editor named as of September. Here’s hoping they can return the Signpost to its former schedule and retain its high quality.

In the meantime, I’ll say again what I’ve said many times before: The Signpost is hard work and is a crucial service for the core Wikipedia community; its health is in some ways a measure of the health of the community itself. Its editorship should be a stipended position, funded by but free from oversight of the Wikimedia Foundation. Wikipedia does not depend upon volunteer developers, nor should it depend on volunteer reporters.

4. Everipedia Stalking

What’s Everipedia? Oh, it’s just the latest upstart challenging Wikipedia, this time an actual startup: a rival wiki-based online encyclopedia launched in 2014 by a couple of UCLA students, which later attracted investment from excommunicated Rap Genius co-founder Mahbod Moghadam, and in December also the involvement of expatriate Wikipedia co-founder Larry Sanger.

195px-L_SangerEveripedia is certainly audacious, calling itself the world’s biggest encyclopedia (for having exported all of Wikipedia’s entries and then adding more Wikipedia wouldn’t accept) and it projects a certain braggadocio not typically found in online knowledge repositories (at one time, its founders liked to call it “Thug Wikipedia”). It’s also not Sanger’s first attempt at a do-over, having left Wikipedia citing philosophical differences early on; his decidedly more staid Citizendium effort is itself now more than 10 years old, but with only a handful of active editors, is all but a dead project.

The most interesting thing about Everipedia, though, is its pivot to using blockchain technology and announced development of a cyrptocurrency with which to pay contributors. I’m curious to be sure, but even more sure of my skepticism. No question, Wikipedia is built on a relatively ancient software framework, and there is a case to be made that blockchain’s public ledger could represent an advancement in recording all “transactions”. But this is what Harvard’s Clayton Christensen would call a “sustaining innovation”, not a “disruptive innovation”—there’s no reason Wikipedia couldn’t adopt a blockchain ledger should the idea prove meritorious, meanwhile there’s very little chance that Everipedia can replace the day-to-day deliberations of an editorial community more than 15 years old. Culture is impossible to replicate, and extremely difficult to develop. I can’t promise an assortment of brogrammers and Wikipedia’s kooky uncle won’t pull it off, but I have my doubts.

3. Hey, Big Spenders

Wikimedia_Foundation_financial_development_multilanguage.svgWikipedia’s fundraising prowess, ever-growing expenses, and nevertheless-expanding bank account are a matter of interest year in and year out. From about $56,000 in the bank at the end of the 2004 fiscal year to more than $90 million by 2016, Wikipedia’s financial situation is still growing in a way that’s entirely divorced from the number of volunteers actively participating. In February, a 12-year veteran editor published an alarming (or alarmist) op-ed at the then-functioning Signpost with the unfortunate headline “Wikipedia Has Cancer”.

The controversial connotation (which I realize I’ve also made in #10) was very much intended: Wikipedia’s financial position has far exceeded what is necessary for the running of this non-profit, volunteer-driven project. What happens if (and presumably when) revenues slow—will the Wikimedia Foundation adjust spending downward, or start taking on debt? Pointing to recent failures in WMF software development initiatives as a reason to worry about Wikipedia’s leadership, the op-ed called for a spending freeze and greater transparency in financial matters. With some fiscal discipline, and Wikipedia’s newly-established endowment, Wikipedia could live comfortably off its prior fundraising indefinitely. Although the rhetoric was probably excessive, it struck a nerve, attracting an overwhelming number of comments in a discussion that continued for months. Soon after, an article in Quartz called the resulting frenzy “nuts”, and published a chart comparing Wikipedia favorably to similar institutions, including the New York Public Library and even the British Museum.

2. Slow Wiki Movement

Given the lack of high-impact news events surrounding Wikipedia, here is a new one: nothing really happened this year. That’s probably good news, but it doesn’t make for an exciting story. And for an avowed non-story, it’s relatively high-positioned as well. But as I contemplated the mood around Wikipedia over the past twelve months, I found it rather fitting.

320px-Wikidatacon_ux_participatorydesignworkshop_11Two items that just missed the cut: the WMF’s 2015 lawsuit against the NSA, dismissed by one court, was reinstated by another, and this could well be a standalone entry next year. And Wikipedia’s open database, Wikidata, continued to develop and grow, but all of this happened behind the scenes, without any single inflection point (though attendees of the first-ever Wikidatacon are free to disagree with me).

Meanwhile, Wikipedia’s edit wars and paid editing scuffles continued, but few made actual news. Trolls, especially of the GamerGate variety, continued to be a nuisance, but (for now) are not an existential threat. Wikipedia’s gender imbalance barely registered a blip, Wikipedia’s editorship numbers again ticked upward, and Wikimania Montreal went off without a hitch. Other topics this year-end report card series has discussed before were also ho-hum: no major sock puppet networks detected, no major article-creation milestones (we’re just over halfway to 6 million), the detente between Wikipedia and education continues, and the Visual Editor continues to work even as most veterans ignore it. Yes, Turkey blocked Wikipedia, but following China and Russia having done so in previous years, it hardly made a dent.

This is what maturity looks like: Wikipedia is Wikipedia, and seems likely to continue doing what it does for a long time to come. So, does it feel like we’re celebrating?

1. WikiTribune’s Rocky Start

wikitribuneIn keeping with the somnolence of the previous item, this year’s top story isn’t even about Wikipedia: it’s about WikiTribune, the other new initiative from Wikipedia’s other co-founder, Jimmy Wales. Announced to great fanfare and no little skepticism in April, Wales’ long-dreamed wiki-based online news site finally launched at the end of October. Early reviews were not enthusiastic, and it has been little remarked-upon since. As of this writing, it has continued publishing a few stories a day, none with any apparent impact. WikiTribune offers little more than what other news operations are doing, and less of it.

In May, this blog offered advice about how it might stand out in a crowded online world: by focusing on developing news teams at the local level, and trial-run innovations that might be ported back Wikipedia. But WikiTribune seems determined to cover international news with no discernible viewpoint or special access, and has no connection to Wikipedia besides its name and famous founder. Why would anyone visit WikiTribune for news over any other publication? I have no idea. Alas, WikiTribune looks like just another much-heralded effort to reinvent news by doing the exact same thing that other news publications were already struggling to keep doing in seemingly impossible circumstances. Whether WikiTribune survives to see the end of 2018, or makes this list a year from now, I have no idea either.

Photo credits, in order: Avery Jensen; Alex Muller / Wikidea; David Slater; Restaurant Brands International; Public domain; Kjoonlee; Larry Sanger; Sameboat; Jan Dittrich; WikiTribune.

Twitter and Wikipedia: Parallel Challenges

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on February 8, 2016 at 12:44 pm

Twitter-Wikipedia

Twitter has had an almost unprecedented run of bad press lately. Its stock is down, its executives are out, and uncertainty reigns. In recent weeks, Twitter has announced (or had leaked) plans to change the platform’s famous 140-character limit, its reverse-chronological order of messages, and the site’s most vocal users are fearing, and saying, the worst.

The more I read of it, the more I think about the bad press Wikipedia has received over the past few years, and I see some striking parallels.

To be sure, they are very different entities. Most importantly, Twitter Inc. is a publicly traded company, while the Wikimedia Foundation is a non-profit organization. But both are important platforms in the online information ecosystem facing significant questions about not just its future but even its present. Both have much in common in their history and structure, and in the challenges they now face:

  • Wikipedia and Twitter both started out as side projects of other projects that weren’t going anywhere: Wikipedia of traditionally-edited online encyclopedia Nupedia, and Twitter of possibly-before-its-time podcast directory Odeo.
  • Both are basically monopolies in their particular corner of the information ecosystem: Wikipedia has no competitor in collating the “sum of all human knowledge” into readable text; Twitter is the only public, real-time conversation network (in perhaps this alone it has bested Facebook). Both have been described as a “utility” at one time or another.
  • Both are among the most-recognized, heavily-visited destinations on the web. Google pretty much points searchers to Wikipedia by default, and recently re-upped a deal to provide Twitter results in searches. Both are top 10 global websites: according to Alexa, Wikipedia is 7th and Twitter is 10th. In the U.S., Wikipedia is currently 6th and Twitter 8th.
  • Both are open publishing platforms, inviting its readers to be contributors. Even so, the vast majority of participants (broadly defined) choose only to consume. Wikipedia’s reader base has always vastly exceeded its editors, which isn’t a huge surprise. But Twitter has been trending this way for a number of years. (See also: the Pareto principle, the Internet’s 1% rule).
  • One possible reason why both have so few active contributors is that they are both notoriously difficult to use. This is rather obviously true for Wikipedia. It is, after all, an encyclopedia, and making beneficial contributions to it requires time, knowledge and inclination (not to mention persistence and thick skin). Twitter’s 140-character simplicity belies its true complexity, as Walt Mossberg has argued recently.
  • Both are organized as democratic, non-hierarchical platforms where everyone theoretically has an equal chance to be seen and heard. But of course invisible hierarchies emerge, as certain power users self-identify through the strength of social ties or canny dexterity with the platform. Twitter at least makes follower counts public, while Wikipedia is considerably more opaque.
  • For each, active users grew dramatically (even exponentially) until hitting a peak and then declining. This happened for Wikipedia in 2007, which happened to be the same year Twitter first started gaining traction. However, this growth ran out by 2009, making for a very similar looking user growth-and-decline charts:
  • Growth and decline: Wikipedia editors at left; Twitter audience at right.

    Growth and decline: Wikipedia editors at left; Twitter audience at right.

  • Both allow users anonymity—or, more accurately, pseudonymity—which arguably fosters a community culture suffering from a lack of responsibility and accountability. Relatedly, both have had significant trouble with the so-called Gamergate movement, and female users of both platforms have reported serious harassment issues.
  • Fallings out among top leadership have been the norm since the beginning. At Wikipedia, co-founder Larry Sanger became disillusioned with the project, leaving Jimmy Wales free to bask in the glory of being a “digital god” as the Evening Standard actually called him last week. As Nick Bilton described in his book, Hatching Twitter, Twitter’s most contentious co-founders, Jack Dorsey and Ev Williams, were at each other’s throats almost constantly. Multiple defenestrations later, Dorsey once again leads the company as CEO.
  • Besides the personal squabbles among its founders, both have experienced very recent and very concerning internal confusion at the company / parent organization, riven with conflicts about the future of the organization, and a revolving door of high-level executives. For Twitter, this has been in the tech press almost constantly. For Wikipedia, this has been covered most extensively by only The Wikipedia Signpost and a handful of blogs, including this one.
  • The direction of each has caused immense consternation in the community of power users who are conflicted about revisions to the platform, both rumored and launched. Impending changes to Twitter’s character limit and algorithmic order of tweets can be compared to community revolts over several recent software initiatives, especially the Visual Editor debacle, which sought to fundamentally change the nature of editors’ interaction with the site. At present, Wikipedians are anxious to know if this “Knowledge Engine” project is another.
  • For both, the silver lining is that their position is secure so long as arguments are being had there: that people care about what is being said on each website. No matter what ails each one, no competitor is likely to displace them, and their core function is likely to be relevant for the foreseeable future.

Are there lessons for one or the other? I’m not so sure. One conclusion that does occur to me as a longtime Wikipedia editor, observer and fan: how fortunate is Wikipedia to be a non-profit foundation right now! Whatever complaints one may have about Jimmy Wales, and there are many valid ones, his decision to forsake the chance to become “an Internet billionaire” on the back of Wikipedia, as The New York Times once put it, infelicitously, owes significantly to its central role on the Internet today. Had, for example, Wales insisted on monetizing Wikipedia with advertising (something Twitter once, long ago, promised it would never do, and only recently has begun turning off ads for power users) the rest of Wikipedia’s contributors might have walked out the door along with the 2002 “Spanish fork”.

Twitter, on the other hand, was founded by startup veterans who probably never seriously considered doing anything but become Internet billionaires. (For what it’s worth, Dorsey and Williams both achieved this goal.) I come here not to criticize the ambition, but to observe that it hasn’t worked out so well for the platform. In its attempts to generate revenue to match their brand recognition, Twitter has experimented with several different strategies and business models. Unfortunately, these often ran at cross-purposes to what Twitter was good at, as observers from Ben Thompson to Twitter investor Chris Sacca have both written. That it is now publicly traded is a worse headache, and places on it a burden of expectations that may ultimately spell its doom as an independent company.

Fortunately for Wikipedia, it has a clearer notion of what it should be. It is an encyclopedia. Its recent struggles may owe something to the fact that the Wikimedia Foundation doesn’t always seem to recognize that. Twitter may have largely succeed at becoming “the pulse of the planet” but, for a company whose shareholders expect continuing growth, that isn’t enough.

Wikipedia at 15: How it Played in the Media

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on January 15, 2016 at 7:40 pm

Happy 15th birthday, Wikipedia! As any wiki-watcher surely expected, today’s milestone brought an avalanche of news coverage not seen since, well, the last round number anniversary, when Wikipedia turned ten in 2011. But Wikipedia journalism is hard (take it from me, I know) and when outsider scribes momentarily turn their keyboards to Wikipedia and try to write something meaningful, the results can be decidedly mixed. With that in mind, I decided to take a look at what some major news outlets are saying about Wikipedia today: what they led with, what they weirdly obsessed over, and how they wrapped things up. Let’s go!

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ABC News, “Wikipedia Gets Another Source of Cash for 15th Birthday”, Michael Liedtke

Lede:[1]Journo-speak, natch

Sadly, Wikipedia failed to create 15 million articles by its 15th birthday.

Sadly, Wikipedia failed to create 15 million
articles by its 15th birthday.

Wikipedia is getting another source of cash for its 15th birthday, expanding beyond fundraising drives that have already poured $250 million into the Internet’s leading encyclopedia.

Huh:

Wikipedia’s growth has spurred criticism that its parent foundation has become bloated and doesn’t need to raise so much money.

Upshot:

“We stay very mission-driven,” [Jimmy] Wales said. “One of the things that we are focused on is the idea of having an encyclopedia available for every person in the world in their own language. As you go in that direction, these (requests for money) are some of things you need to do to build that long-term dream.”

The Wikimedia Foundation’s (WMF) announcement earlier this week of its new endowment[2]as more or less predicted by yours truly just last month pays off here, giving journalists a solid hook for a story more substantial than “has it been 15 years already?” and less unpleasant than the troubled times at the WMF HQ in San Francisco. However, points subtracted, ABC News, for quoting Eric Barbour, arguably the least-insightful critic of Wikipedia on the Internet—and that’s really saying something.

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Washington Post, “Wikipedia just turned 15 years old. Will it survive 15 more?”, Andrew Lih

Lede:

On Jan. 15, Wikipedia officially celebrates 15 years as the Internet’s “free encyclopedia,” cataloging humankind’s achievements in real time and, more importantly, rescuing desperate students facing school assignment deadlines. In that time, it has hastened the end of Microsoft’s Encarta encyclopedia and supplanted Britannica as the dominant reference work in English. While the digital landscape has changed drastically over the last decade, Wikipedia has not, and still delivers that rare site that strives for neutrality and accuracy, all with no commercial advertisements.

Huh:

Unfortunately for Wikipedia, this global trend toward mobile could have a dramatic effect on the site’s volunteer contributions. Are people going to help edit text articles on mobile devices with tiny on-screen keyboards, or can the Wikimedia movement tap the potential of micro-contributions or use these multimedia-capable handsets for audio, video and photos from the crowd?

Upshot:

[T]echnology is not enough to keep the Wikimedia movement moving forward. Ultimately, Wikipedia was started by and still relies on the efforts of human volunteers. It will only thrive for another 15 years if that community can work cooperatively with the Wikimedia Foundation — and infighting doesn’t splinter the movement.

Good call by the Post to turn over its coverage to longtime editor and commentator Andrew Lih, the author of a 2009 book, The Wikipedia Revolution. Of all the pieces mentioned here, this is by far the most comprehensive, and does an admirable job balancing what’s great about Wikipedia as well as what ails it. Although it’s impossible to read everything written about Wikipedia published today, I feel safe saying if you can only read one column, this should be it.

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BBC News, “George W Bush tops Wikipedia 15th birthday list”, Zoe Kleinman

Lede:

The English language version of the site, which anyone can edit, has more than five million entries and has been edited around 808 million times.

Huh:

We're still talking about this guy?

We’re still talking about this guy?

A page about former US president George W Bush has attracted the most attention with 45,862 edits since its creation.

Upshot:

[Warwick Business School professor Aleksi Aaltonen:] “As Wikipedia has grown older, it has become progressively more difficult for contributors to improve content. At the same time, Wikipedia’s system of rules has become more burdensome. However, if Wikipedia can maintain its success, it will be remembered as a gift of an open internet that is now under attack from many directions.”

Yesterday, the WMF also published a blog post about the most-edited articles in Wikipedia’s history. So, you can see what’s going on here: many of the poor, beleagured hacks[3]See, I was once an actual working journalist, and I can tell you: it’s not that we’re lazy, it’s that we’re harried. tasked with writing something about Wikipedia just went to the nearest official source and piggybacked on whatever they were saying. So, nice work Wikimedia comms dept! That said, I could see the Independent or Guardian still being obsessed with George W. Bush all these years later, but et tu, BBC?

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TIME, “Wikipedia at 15: How the Concept of a Wiki Was Invented“, Lily Rothman

Lede:

Wikipedia went live on Jan. 15, 2001, but the now-omnipresent online reference couldn’t have existed without work that began years earlier, around the the dawn of the World Wide Web.

Huh:

Everybody loves Ward.

Everybody loves Ward.

Looking back, the extent of that sociological phenomenon is surprising even to [wiki-inventor Ward] Cunningham. “The Internet is a much more hostile place,” he says, acknowledging that the site he started in 1995 was a place for “computer people” to talk about computer programming, a context in which open collaboration wasn’t so scary. “They all felt like we were working together. Even so, I thought it was so open to abuse that if it only lasted six months it would still be a nice experiment.”

Upshot:

[H]ard work alone couldn’t have made Wikipedia what it is today. After all, without the collaborative feeling engendered by the wiki technology, it’d be hard to convince people to do that work. Cunningham sums up that allure thus: Before WikiWikiWeb, you might reach the end of a set of linked pages, and that was that. On a wiki, he says, “it says, ‘Now it’s your turn. You tell us.’ It’s an invitation. It says, ‘If you’ve gotten this far, we need your help building this.’”

Well done, Lily Rothman, for tracing Wikipedia’s history all the way back to Hypercard.[4]Ah, Hypercard, how I miss you. This super-fun and groundbreaking Apple-invented software could have been the World Wide Web, if only it was network-aware, but instead it was just great for building dumb games to amuse my friends while we should have been paying attention in class. Actually, the whole piece is really just an interview with Cunningham, but that’s more than all right. Everyone else was trying to write something “big picture” today, so, kudos to Rothman for picking up the phone and doing something a bit different.

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Scientific American, “Wikipedia Turns 15 [Q&A]”, Larry Greenemeier

Lede:

It must be difficult for the roughly half a billion people who visit Wikipedia every month to remember a world without the free online encyclopedia. Since co-founders Jimmy Wales and Larry Sanger launched Wikipedia on January 15, 2001, the site has grown into a behemoth of information with about 35 million articles and 30 million images available in nearly 300 different languages. The English-language Wikipedia site alone features more than five million articles.

Huh:

[Scientific American:] Are you aiming to have a specific ratio of male to female editors for the site?

Upshot:

[Lila Tretikov, in response:] We did research on this in 2013 and a study by researchers Benjamin Mako Hill and Aaron Shaw estimated that 23 percent of U.S. editors are women and 16 percent of global editors are women. We also try to target special programs on women, for example an education program in Arabic that is 80 percent women. Wikipedia is so diverse, which is why it’s hard to put just one number on it.

Everyone around Wikipedia loves Ward Cunningham, who made everything we do possible, and today is kind of an aloof, avuncular figure far-removed from the controversies constantly swirling around Wikipedia. The same is assuredly not the case with WMF executive director Lila Tretikov, who is deeply unpopular in the non-profit’s headquarters (and a mystery to the thousands of editors who never think twice about what happens in San Francisco). The most interesting part of this interview was the oddly-phrased question about Wikipedia’s difficult gender imbalance, and Tretikov’s accurate but evasive reply that closes the Q&A is barely worthy of a shrug.

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The Economist, “Wikipedia celebrates its first 15 years”, “A.E.S.”

Lede:

These people didn't mean to launch Wikipedia.

These people didn’t mean to launch Wikipedia.

Fifteen years ago today, on January 15th, 2001, Wikipedia was founded by two internet pioneers, Jimmy Wales and Larry Sanger, although neither had any idea how ambitious their online encyclopedia would become. Today Wikipedia is the tenth most popular website in the world, with versions available in some 280 languages containing around 35m articles. Like the ancient library of Alexandria and Denis Diderot’s encyclopedia published during the Enlightenment, Wikipedia is an ever-evolving manifestation of its creators’ desire to preserve and compile knowledge.

Huh:

Wikipedia was early to anticipate three important digital trends. First, people are willing to participate in global forums for nothing. Wikipedia, which is written and edited by volunteers, was an early social network. Second, Wikipedia saw that the knowledge economy was heading online. In 2012 the “Encyclopedia Britannica” stopped printing and is now only available in digital form. Third, Wikipedia showed the importance of network effects to online ventures: the more people use Wikipedia and write entries, the more helpful it has become. Younger digital firms, like Facebook and Uber, are premised on this same concept.

Upshot:

Wikipedia has other challenges with which to reckon. … However, there is plenty of time. Wikipedia has built up a trove of information and become an invaluable resource to anyone with an internet connection. That is more than any teenager could hope for.

I love The Economist, but you don’t read it for the hot takes—nor the pithy quotes. It’s certainly not a perfect overview, and not even a great one, but if you didn’t have time to read Lih’s in-depth analysis, this wouldn’t do you too badly.[5]Which is pretty much The Economist‘s M.O., now that I think about it.

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The Guardian, “Wikipedia launching $100m fund to secure long-term future as site turns 15”, Stuart Dredge

Lede:

As Wikipedia turns 15, its operator The Wikimedia Foundation is hoping to secure its long-term future with a new endowment fund that aims to raise $100m over the next 10 years.

Huh:

A Google search for “death of Wikipedia” yields more than 72k results, with articles from 2006 onwards predicting that the online encyclopedia was on its way out for various reasons.

Upshot:

“We have a great fundraising model right now, but things on the Internet change so it’s not something we can count on forever,” said The Wikimedia Foundation’s chief advancement officer Lisa Gruwell.

A perfectly serviceable entry in the “big picture” genre, and another win for the timely endowment announcement.

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Wired, “At 15, Wikipedia Is Finally Finding Its Way to the Truth”, Cade Metz

Lede:

Today, Wikipedia celebrates its fifteenth birthday. In Internet years, that’s pretty old. But “the encyclopedia that anyone can edit” is different from services like Google, Amazon, and Facebook. Though Wikipedia has long been one of Internet’s most popular sites—a force that decimated institutions like the Encyclopedia Britannica—it’s only just reaching maturity.

Huh:

As seen on many, many, many news stories about Wikipedia.

As seen on many, many, many news stories about Wikipedia.

If editors were required to provide real names, many would leave the site. And the decline would begin again. Wikipedia is dominated by people who embraced the Internet early, and that kind of person still holds tight to the idea of online anonymity.

Upshot:

Of course, the non-profit setup comes with its own advantages. Wikipedia doesn’t have ads. It doesn’t collect data about our online habits. It gives the power to the people—at least in theory. The result is a source of information that could never be duplicated by a Britannica or a World Book. “There are very few websites that make the world a better place,” [Overstock.com employee and “longtime critic” Judd] Bagley says. “And I’ve come to believe that the world is better off for Wikipedia.”

Wow, does anyone remember the Overstock.com controversy from 2007–8? Cade Metz—who used to cover Wikipedia for the always-antagonistic UK Register[6]aka El Reg—clearly does. Now writing at Wired, Metz is not above repeatedly linking to his old stories at that website, and I guess Wired is cool with that. To be fair, it’s perfectly fine that some of these overviews are hostile, and this one certainly is. And however much Metz has his thumb on the scale, he’s at least done his homework.

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Wired UK, “How Has Wikipedia Changed In The Last Fifteen Years?”, Emily Reynolds

Lede:

It’s hard to imagine a world before Wikipedia. Saviour of student deadlines everywhere and settler of endless pub arguments, Wikipedia is now a ubiquitous part of the online world. But it’s not been an entirely easy ride — beset by vandalism, Wikipedia has also had to ban users for secretly promoting brands and has been accused of being skewed by “rich, Western voices”.

Huh:

The most striking difference between early and late Wikipedia pages is in tone. Like a traditional encyclopaedia, Wikipedia strives to be neutral in tone and requires articles to be rigorously and extensively referenced. Early pages, often, do not reflect that mission.

Upshot:

This is NOT the most embarrassing photo of Jimbo I could have selected.

This is NOT the most embarrassing
photo of Jimbo I could have selected.

“Spot the Dog showcases Hemingway’s hallmark minimalism: ‘Where’s Spot? Is he under the stars? Is he in the box? No. He’s at the bar. Sipping whiskey. Sucking on cigarettes. Suffering’.” the page stated. Like the iPhone, though, the page has now been reverted to its (less existential) reality.

Wired‘s UK edition opted for a quick look at how certain prominent entries have changed over time, which is a neat idea. OK, that’s all I have to say here.

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Fortune, “Wikipedia Turns 15. Will It Manage to Make It to 30?”, Matthew Ingram

Lede:

After 15 years, Wikipedia has become one of those Internet services that is so central to the online world that it’s hard to imagine what life would be like without it. Would we go to the library to read physical books? Turn to a printed encyclopedia? Or just trust the information we find through a random web search?

Huh:

Those who have seen inside the Wikimedia Foundation, the parent entity that theoretically manages Wikipedia (to the extent that a massively crowdsourced phenomenon can be managed) say there is a lack of strong leadership. This threatens the organization’s ability to spend money wisely or come up with a coherent long-term vision, they say.

Upshot:

Will Wikipedia be able to survive the turmoil in its management ranks, and broaden its appeal and inclusiveness, while at the same time raising enough money to keep it operating for at least the next decade? The answer to those questions is unknowable. But it is definitely a site worth rooting for, in all of its troubled glory.

Fortune’s piece is another rather critical one, less detailed than that of Lih’s or Metz’s, but more open-minded than the latter. It also wins points for quoting from my post about recent WMF turmoil, not that it influenced my decision to include it or anything.

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Mental Floss, “15 Things That Share Wikipedia’s Birthday”, James Hunt

Lede:

Part Encyclopedia Britannica, Part Hitchhiker’s Guide, Wikipedia has proven itself an invaluable (and often entertaining) research tool since its creation 15 years ago today. It’s almost hard to imagine what life was like before it became the go-to source for articles on everything from A (the letter of the alphabet) to Zəfəran (the village in Azerbaijan).

Huh:

Our man Sully.

Our man Sully.

January 15th 1967: The first ever Super Bowl is played in Los Angeles, with the Green Bay Packers defeating the Kansas City Chiefs 35-10. It remains the only Super Bowl that was broadcast simultaneously by two television networks: NBC and CBS.

Upshot:

January 15th 2009: US Airways Flight 1549 makes an emergency landing in New York’s Hudson River, shortly after taking off from the nearby LaGuardia Airport. All passengers and crew survive.

Hey, as of this writing, a Chiefs–Packers Super Bowl is possible again this year! (Unlikely, though.) And Sully is the best, amirite?

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Fusion, “The website that helped you write every paper since 2001 turns 15!”, Sloane Steel

Lede:

Wikipedia, also known as Wiki, (wɪkɨˈpiːdiə / b. 2001), is a free access, free content encyclopedia. On January 14, 2015, Wikipedia celebrated its 15th anniversary (1).

Upshot:

[1] “Fusion Celebrates Wiki Anniversary” (Fusion.net, January 2015)

OK, this isn’t a real overview (it’s a quote graphic[7]Click through the headline to see it; I didn’t feel right hotlinking it and depriving Fusion of what little traffic it has. with clever copy), but that’s cool by me. After all, on the advent of Wikipeda’s 10th anniversary I wrote and executive-produced the following video, narrated by Jimmy Wales, which I think holds up well. In fact, is there anything in it that isn’t essentially true today?

Yeah, as Aaliyah said long before Wikipedia was a gleam in Jimmy Wales’ (or Larry Sanger’s!) eye: age ain’t nothing but a number.

All images c/o Wikimedia Commons. In order, copyrights belong to: Andrew Lih; N/A, work of U.S. government; Carrigg Photography; Edward O’Connor; Wikimedia Foundation; Zzyzx11; Ingrid Taylar.

Thanks to Emily Gaudette for research assistance.

Notes

Notes
1 Journo-speak, natch
2 as more or less predicted by yours truly just last month
3 See, I was once an actual working journalist, and I can tell you: it’s not that we’re lazy, it’s that we’re harried.
4 Ah, Hypercard, how I miss you. This super-fun and groundbreaking Apple-invented software could have been the World Wide Web, if only it was network-aware, but instead it was just great for building dumb games to amuse my friends while we should have been paying attention in class.
5 Which is pretty much The Economist‘s M.O., now that I think about it.
6 aka El Reg
7 Click through the headline to see it; I didn’t feel right hotlinking it and depriving Fusion of what little traffic it has.

The Top 10 Wikipedia Stories of 2013 (Part 2)

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on January 2, 2014 at 5:20 pm

On Tuesday, this blog published the first half of our annual roundup of the biggest Wikipedia events over the past 12 months. In that post, we covered the untimely passing of Aaron Swartz, the launch of Wikivoyage, the rise of Wikipediocracy, battles at Wikimedia Commons, and problems that have followed Wikipedia’s impressive fundraising. Today we finish the job:

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5. Basically ArbCom will never get its act together

Fair warning: I am not an ArbCom insider, I rarely follow its various dramas, and so I am not going to even going to attempt a satisfactory summary of everything that happened with ArbCom this past year. But let’s start with some background: ArbCom is short for Arbitration Committee, a group which I’ve just discovered has its own Wikipedia article. It’s an elected volunteer panel of (generally) respected Wikipedians who weigh in on tough issues and make binding decisions. The comparison to a national Supreme Court is glib but not entirely wrong, especially as they can (and often do) refuse to take certain cases, not to mention set precedents affecting future decisions.

The problem with ArbCom, if I can describe it generally, is that the organization has long been characterized by turnover and chaos. Nothing that happened this year was especially new, but that’s also part of the problem. Back when Wikipedia was just an experimental project, it was plausible enough that ArbCom’s dysfunction was something Wikipedia could grow out of. But the opposite has proved to be the case—as far as I can tell, no one thinks it’s ever getting better.

Two major incidents were big enough to merit rate a mention in episodes later in this post. Among others which didn’t, one more or less started off the tone for the year when, in March, an ArbCom veteran resigned his position while excoriating his fellow members for “stonewalling, filibustering, and downright ‘bullying’” when they weren’t “getting their way”. And then 2013 ended with another bang, as the top vote-getter in the latest ArbCom election, conducted just weeks ago, resigned his position after admitting to maintaining a secret account on—wait for it—Wikipediocracy.

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4. Wikipedia has more than a gender problem…

Bradley_ManningIt won’t take us too long to get back to ArbCom, but first let’s observe that Wikipedia is well known to have a “gender problem”; as The Wikipedian (and many more mainstream publications) have written extensively, Wikipedia’s editorship is overwhelmingly male, and it doesn’t cover certain topics (like women scientists, for example) very well. But this year an ugly row exposed what seems to be a more localized but still serious problem with transgender issues.

In August, Private Bradley Manning was convicted under the Espionage Act, and subsequently announced a public transition from male to female and the intention to be known as Chelsea Manning. (As I’ve written before, Manning’s transgender status was known, but until this point unconfirmed by Manning herself.) Wikipedia is generally considered a more progressive community than most, and references on Wikipedia were changed more quickly than at most news organizations. In fact, some of those same mainstream news publications praised Wikipedia for being quick to act. As it turned out, they should have been slower to praise.

Chelsea_ManningThe move was challenged, and the article was even changed back to Bradley, where it stayed as the debate heated up. Some objections were made in good faith and based on interpretations of guidelines, but some people were just being assholes. And then some of some of Chelsea Manning’s defenders crossed the line as well, and of course it ended up at ArbCom, which could seem to make no one happy in its various conclusions. First, ArbCom decided that yes, “Chelsea Manning” would indeed be the article’s name going forward. But among the punishments handed out, a pro-Chelsea editor was banned over an issue many considered a technicality—specifically for writing this blog post. During the fracas, the media was still watching, and some of the headings stung. Indeed, a newspaper may be slower to change, but when it makes a decision, it usually sticks with it.

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3. What happens when the COI guideline is contested in court?

Some of the problems involving the Wikipedia community have to do with the unusual compensation-based class system that has evolved around its community and “conflict of interest” rules. The more important Wikipedia has become, the more reputational impact it has shown to have, and the more it has been seen as both an opportunity and problem for celebrities, semi-public figures, professionals, companies, brands, bands, campaigns and non-profits. Since this first became an issue in 2006, Wikipedia has never quite figured out what to do about it. At the risk of oversimplifying things, mostly it has done nothing.

This year the worst nightmare of many came true when it turned out that a little-known but ever-expanding investigation into a network of secretly connected “sock puppet” user accounts traced back to an obscure but apparently quite successful startup called Wiki-PR. The name was familiar to some Wikipedians, but no definitive link had been established between the company and these accounts, owing something to the community’s (inconsistently applied) hang-ups about identifying editors’ public identities.

The revelation prompted the Wikimedia Foundation to issue a strongly-worded cease-and-desist letter to the company, although the impact was blunted when it emerged that someone from the Foundation’s own law firm had once anonymously edited the company’s article, violating the same rules it was supposedly defending. One can almost start to understand why the issue has been allowed to slide for so long.

Meanwhile, Wikipedia’s volunteer community banned the company’s known accounts, and then Arbcom angered some editors when it ordered one of the volunteer investigators to back off for reasons it said it couldn’t explain. Legal action from the Wikimedia Foundation is still possible, which could put the Foundation on an uncertain path just as its longtime leader is about to leave (see next).

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2. Sue Gardner’s departure and the uncertain new era

Sue_GardnerSue Gardner is not exactly the only leader Wikipedia has ever known. After all, Jimmy Wales is still its most widely-recognized figure, and there was that guy who called the FBI on them, once, too. But Sue Gardner is (with one interim exception) the only executive director the Wikimedia Foundation has ever known.

In 2007 she left a position running the CBC’s web operations in Toronto to join the Wikimedia Foundation. By the end of that year she was in charge of the whole thing, at a time of significant growth and staff turmoil (does anyone remember Danny Wool? Carolyn Doran? no?). In the years since, it has grown considerably more (150+ staffers now vs. a handful at the beginning), and she has led the Foundation about as well as anyone could be imagined to do. Now she’s announced that she is leaving on an as-yet-unspecified date to pursue as-yet-unspecified plans. An decision about her replacement is expected by March 2014, though a presumptive favorite hasn’t publicly emerged.

Whomever gets the job in the end has a very difficult task ahead. In fact, asking how much the leader of this San Francisco non-profit is really in control of Wikipedia is really asking the wrong question. The executive director leads the Foundation’s staff, but that’s entirely different than saying she leads the Wikipedia community. Which, as a matter of fact, brings us to the biggest Wikipedia story of 2013…

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1. The Visual Editor debacle is also a potent metaphor for Wikipedia’s chief organizational dilemma

To conclude the thought above: the Wikipedia community does not always agree with the Wikimedia Foundation. Some Foundation initiatives have been met with a indifference at best (see last year’s #9, which is arguably the real predecessor entry to this one). Others have been rejected like antibodies to a transplanted organ.

Into this latter category falls the Visual Editor, a long-in-development software initiative which was rolled out this summer to mixed reviews (hey, I thought it was fun) followed by a backlash that grew and grew until a volunteer editor’s uncontested edit of the source code summarily immobilized the whole expensive project.

Maybe I’m overdoing it to place this at number one. Maybe the underlying issue is less than the existential struggle between those two classes of community members than I think; perhaps the issue was simply one of a botched deployment and avoidable toe-stepping that only temporarily poisoned the well.

But I believe no single event in the past year encapsulated the biggest challenge facing Wikipedia today: it seems no better able to organize itself now than when it was a freewheeling experiment stumbling into greater and greater success in its first seven years of its life. Seven years further on, Wikipedia is a different kind of community, one struggling to cope with its fantastic success, but which hasn’t yet learned to adapt.

Whether the Visual Editor itself ever finds its way into everyday usage—and I think it will, after a long “eventually”—it spotlights Wikipedia’s most critical challenges more than any other story, and that’s why it’s the most important Wikipedia story of 2013.

Photo credits: U.S. Army, Chelsea Manning, Wikimedia Foundation.

The Top 10 Wikipedia Stories of 2013 (Part 1)

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on December 31, 2013 at 4:20 pm

In late December for each of the past few years—2010, 2011, 2012A, 2012BThe Wikipedian has published a list of the most important, impactful, and memorable events concerning Wikipedia in the 12 months preceding, according to no one besides me.

Let’s make it four in a row, although like last year I failed to rein the list in, so I’ve again split it into two parts. The first is the post you are reading now; the second will go up on Thursday.

Compared to recent years, 2013 was arguably more eventful, which also sort of implies that that it was a more troubled year. Indeed, I think Wikipedia’s near term future is certain to include its greatest uncertainty yet. The list will show why.

For returning readers: Two stories which repeated in previous years are absent this time: Wikipedia’s role in education (where the situation seemed to get better) and Wikipedia’s gender imbalance (where it didn’t). In both cases, the exclusion simply reflects a lack of any singular newsworthy related event, especially compared with what did make the list. Other issues, relating to conflict of interest and community infighting, are more than represented in specific incidents, which you shall read (much) more about shortly.

Another important acknowledgment: Following the far-flung domains and disciplines Wikipedia contains, I’ve endeavored to research and provide useful information and links, but if I get anything wrong, just drop me a line; I’ll correct and annotate post haste.

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10. Losing Aaron Swartz

Aaron_Swartz-by-RagesossWe start with the year’s saddest event: Aaron Swartz, a widely-admired, long-contributing Wikipedian and a key member of many other important Internet communities from the early 2000s onward, took his own life at the age of 26 in January. I can’t do any better than his own Wikipedia article to give you an idea of how much he accomplished in his short time, but the big media profiles all mentioned his hand in developing RSS, Creative Commons, and even Reddit. Few will approach that over a significantly longer lifespan.

His prodigious intellect could put one in mind of David Foster Wallace with different interests and avocations. It may come as no surprise that Swartz was a DFW fan, and I actually consider Swartz’s early classic of Wikipedia commentary (written while running for the Wikimedia Board in 2006) to be arguably less important overall than his extraordinarily persuasive explanation of what happens at the end of Infinite Jest. Often, it can take a genius to understand one.

Meanwhile, Swartz’s strong belief in the free availability of information led him to a legally risky brand of non-violent direct action: downloading and releasing electronic archives for public consumption. At the time of his death, Swartz was facing prosecution, and potentially many years in prison, for “liberating” academic papers from the JSTOR archive via an MIT closet. Some close to Swartz even blamed his suicide on overzealous persecution. However, like his literary hero—who hanged himself in 2008—Swartz had earlier written of suffering from depression. The case itself was dropped, too late in any case.

What led Aaron Swartz to take his own life will always remain unknowable, but his legacy is secure.

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9. Wiki Trek Into Darkness

If, sometime in the last decade, you have visited a website called Wikitravel, you might’ve imagined it to be another Wikipedia sister project. After all, it has a similar name, it uses the same software, and anyone is invited to edit. This would be a fair assumption. It would also be wrong. Wikitravel is actually a commercial site with absolutely no connection to the Wikimedia Foundation; the most obvious tell is that it runs ads, which Wikimedia projects emphatically do not.

Some back story is in order: in 2006 Wikitravel was acquired by Internet Brands, a California-based web development company (think Barry Diller’s IAC, minus the websites you’ve heard of). Some community members were unhappy about it, and created a “fork” of the project under the name Wikivoyage. In 2012, the English-language Wikitravel community also said “enough” and decided to reconnect with Wikivoyage, which meanwhile decided to join forces with the WMF and make Wikivoyage the very thing you probably thought Wikitravel was all along. This is how, in January 2013, Wikivoyage was relaunched as the 12th official Wikimedia project.

The break was not a clean one. Internet Brands was already suing two Wikitravel contributors who supported the fork, a case the WMF settled in February 2013. Only then it turned out the new logo (which was pretty cool if you ask me) was too similar to the World Trade Organization’s logo (which was not nearly as cool if you ask me) and it was duly changed.

And yet, if Alexa is to be believed, Wikitravel remains the more popular website by far; Wikivoyage briefly enjoyed an impressive traffic spike upon relaunch, but it didn’t last. (Here is one rare occasion where a Wikimedia website has less SEO mojo than a rival site.) While Wikivoyage hasn’t become one of the community’s more successful projects, it still faces some of the same problems as its more popular siblings (see #7).

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8. Wikipediocracy rising

Wikipediocracy_logoWikipediocracy is a website dedicated to Wikipedia criticism, launched in early 2012 by a collection of current and former Wikipedia editors, some exiled and some in good standing. It’s not the first website of its kind; Wikipedia has attracted critics for years, and for most of that time an independent forum called Wikipedia Review played host to the cranks’ most fervent complaints. Wikipedia Review was all but persona non grata on Wikipedia, where it was considered the prototypical “WP:BADSITE”.

Yet Wikipediocracy has proved to be much more relevant. One reason may be structural: whereas its predecessor was merely a message board, Wikipediocracy puts its blog front and center, spotlighting its best arguments while making it easier for outsiders to follow. The net effect is a more insightful—if not always less hostile—critics’ forum, and perhaps this has led more who genuinely like Wikipedia to participate. Whether most Wikipediocracy members think they can make Wikipedia better is questionable, but it seems quite likely that Wikipedia has made Wikipediocracy better.

In just the past calendar year, Wikipediocracy’s distributed network of well-placed, often anonymous, usually pseudonymous observers have played an influential role moving several conflicts into mainstream view. Exposés from Salon about a fiction writer tormenting rivals with malicious edits (the Qworty case) and from Daily Dot about a clever hoax article (the Bicholim Conflict)—to say nothing of some controversies discussed elsewhere in this list—had their roots on Wikipediocracy.

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7. The tragicomedy of Wikimedia Commons

Wikimedia Commons is the archive where anyone can upload media files, the more-than-text counterpart to Wikipedia, and is the home to some 20 million images, moving pictures and sounds. As variously detailed by BuzzFeed and Daily Dot, the WikiCommons community’s tolerance of exhibitionists and avant-garde artists has tested Wikimedia’s dedication to freedom of expression. In 2010, this very list included estranged Wikipedia co-founder Larry Sanger’s call to the FBI about the site’s “lolicon” collection.

This year, an Australian editor who had tangled with Wikipedia’s remaining co-founder Jimmy Wales worked out a deal with an Australian artist calling himself “Pricasso” to paint a portrait of none other than Jimmy Wales using only his… yep, you guessed it. This was uploaded to Commons, along with: a video depicting Pricasso’s full frontal artistic process.

Wales called foul and begged for the deletion of both; after an exhaustive but not atypical debate in two parts, the video was eventually removed. The completely SFW—albeit still WTF—painting survived, and can still be found on Commons. In November, the Wikimedia board updated its strict guidance for biographies of living persons to include “media” and “images”. This was probably not a coincidence.

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6. Where the money is

Wikimedia_motivational_posterIn 2013 I’m still kind of surprised to meet people who don’t know that “anyone can edit” Wikipedia or that it’s operated by a non-profit called the Wikimedia Foundation. But I’m not at all surprised when I meet people who have no idea how much money the Foundation actually has. It’s a lot! According to its latest KPMG-audited financial report, the WMF will earn almost $51 million for the current period, spend $38.5 million, and have $37.8 million left over. Nearly all of the money comes from Wikipedia’s annual fundraising drive, probably the most effective in Internet history.

That’s incredible—everyone who is afraid Wikipedia will one day deploy banner ads, please take note—but it’s also a huge target for critics of the non-profit organization (you know, like those at Wikipediocracy). This year the Foundation has changed how it allocates those funds, allowing community members to join the Funds Dissemination Committee (FDC) for the first time, while discontinuing its centrally-chosen fellowship program in favor of an even more open process called Independent Engagement Grants (IEG).

Criticism also came from less expected quarters: outgoing Wikimedia executive director Sue Gardner, who in October made waves for warning that the current FDC process “does not as currently constructed offer sufficient protection against log-rolling, self-dealing, and other corrupt practices.” Specifically, most FDC money goes to “chapters” representing countries or cities around the world, and FDC is heavily influenced by said chapters. Gardner did not call anyone out by name or group, and no one has leveled any kind of serious charges, but one can certainly entertain the possibility that her comment will have more than a slight ring of Ike’s “military-industrial complex” speech to it in years to come.

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The second half of this list followed on Thursday, January 2, 2014.

Photo credits: Aaron Swartz via User:Ragesoss; Wikipediocracy logo via Wikipediocracy; motivational poster via User:Hannibal.

Two Wikipedia Co-Founders, Two Very Different Causes

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on June 29, 2012 at 3:58 pm

The Wikipedian has been occupied with other projects, and fairly quiet as of late. The good news is that, with the Wikimania global conference just around the corner, I’ll be writing more here in the near future. And I really do mean just around the corner: Wikimania 2012 will be held in the city I call home, Washington, DC.

Meanwhile, here’s something I’ve noticed that I don’t think other Wikipedia commentators have remarked upon: the divergent activism of its two co-founders, its still closely involved spiritual leader and unofficial mascot Jimmy Wales, and estranged, erstwhile rival Larry Sanger. Although both men might be broadly described as libertarian—as legend has it, they first met on an Internet discussion forum for Objectivists—and yet their causes today are all but diametrically opposed.

In the last week, Wales has publicly opposed U.S. Department of Justice plans to extradite a British student, Richard O’Dwyer, for (allegedly) knowingly enabling copyright violations by users of a website he once operated (since shuttered). Although based in the UK, O’Dwyer’s domain was registered in the U.S.—hence the federal government’s interest. Wales’ point, made in a Guardian op-ed:

One of the important moral principles that has made everything we relish about the Internet possible, from Wikipedia to YouTube, is that Internet service providers need to have a safe harbour from what their users do.

A fair point? Sure. Self-serving? Most certainly! Wikipedia is always making someone mad because anonymous individuals use the site to spread malicious, sometimes defamatory, occasionally offensive material, true or false. In fact, someones like… none other than Larry Sanger.

In recent months, Larry Sanger has has taken up a more conservative cause, focused on some of Wikipedia’s more controversial content. Sanger is critical of Wikipedia for allowing the inclusion of sexually explicit photos on articles about sexually explicit topics, and moreso Wikipedia’s sister site Wikimedia Commons, for allowing users to upload even more graphic photos, many of which serve no purpose except to titillate the uploader, and disgust most others. Here’s an exhaustive report by Internet buzz beacon BuzzFeed, on one such example (highly NSFW, even with blurring).

Wales remains squarely within the camp of Internet libertarians, lending support to those who do things we may not like, but whom we may defend on principles of freedom. It is also consistent with his previous activism against U.S.-based SOPA and PIPA legislation, which I wrote about in January.

From a Wikipedia perspective, the key difference is this: in this case, Wales is seeking to use only his celebrity (which is considerable, in Internet terms) to draw attention to his cause, rather than enlisting the power of Wikipedia’s community as a force multiplier. The matter has been the subject of much discussion on Wales’ Talk page (basically a water cooler for Wikipedians) this week, led by the following comment:

As someone who strenuously opposed the political advocacy pursued by the Wikimedia Foundation early this year … I commend your decision to take action on the O’Dwyer case as Wikipedia founder and respected opinion leader as opposed to (additionally) trying to light a fire under the editing community.

Sanger has far less celebrity to wield (even in Internet cricles). Earlier in June, Sanger was interviewed by TechCrunch to discuss these topics, and as he said in a tweet aimed partially at yours truly:

Wikipedia, choose two: (1) call yourself kid-friendly; (2) host lots of porn; (3) be filter-free.

Not a bad point there, either.

I don’t mean to wade into this controversy myself. I find myself largely in agreement with both men on some broad points, contradictory as that may seem, although I think the long-run implications of both issues are more difficult to assess.

As for reservations about Wales’ petition: are we to be ISP freedom absolutists? Is there no “fire in a crowded theater” moment? As for reservations about Sanger’s cause: how are we to determine what serves a genuine informational purpose, and how do we balance this against Wikipedia’s longstanding and admirable policy that it is “not censored”?

I don’t know the answer, but if you think you do, I welcome your response in the comments.

The Top 10 Wikipedia Stories of 2010

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on December 30, 2010 at 6:50 pm

The year 2010 will be over and out in another day’s time, which means there is no time like the present to look back on the year that was at Wikipedia. Instead of some kind of highfalutin’ think piece on what the past year, like, meant, let’s make this an easy-to-write, easier-to-read listicle outlining the biggest stories of the year involving Wikipedia—at least from an English-speaking, North American perspective. (For it is this perspective from which I am most qualified to write.)

For better or worse, here are the stories that defined Wikipedia, on-site and off, in 2010:

10. Wikipedia backups discovered — This occurred just in the past few weeks, and has not received a great deal of attention outside of Wikipedia circles, but to Wikipedia enthusiasts, it’s a big one. In mid-December, Wikimedia Foundation developer Tim Starling found several files dating back to Wikipedia’s first three months of existence. These had long been presumed to be gone for good, but now Wikipedia’s earliest days are much easier to reconstruct. Joseph Reagle of Harvard’s Berkman Center extracted the first 10,000 edits and has placed them on his own website for viewing, and in the future a more accessible reconstruction may be created, similar to the one at nostalgia.wikipedia.org.

9. Cuba’s Wikipedia copycatEcuRed is the Castro regime’s attempt to emulate Wikipedia. At least, in terms of look and feel: EcuRed may well be built using wiki software, but content updates are strictly reserved for unknown pre-approved editors. The entry for Estados Unidos is amusing. Surprisingly, there is no entry for Capitalismo, only Imperialismo, fase superior del capitalismo. Translated from Spanish, the website’s front page proclaims it was “born from the desire to create and disseminate knowledge with everyone and for everyone from Cuba and the world.” It would probably more more correct to say that it was born of a desire to create and disseminate propaganda for Fidel and Raúl Castro and their cronies.

8. Mike Godwin vs. the FBIThis was just weird. During the summer, the FBI sent a cease-and-desist letter to Wikipedia demanding that they remove occurrences of the FBI seal from Wikipedia articles about the agency. According to the FBI, use of the logo conflicted with the law. According to Wikimedia Foundation general counsel Mike Godwin, the law cited was about preventing people from impersonating FBI officials. Godwin’s sardonic reply—”While we appreciate your desire to revise the statute to reflect your expansive vision of it, the fact is that we must work with the actual language of the statute, not the aspirational version”—amused many. Two months later, Godwin resigned his position at Wikimedia. Were the two incidents connected? That was the whisper, but neither Mike nor the Foundation have clarified the reasons for his departure. It’s entirely possible that the two are not connected, but the whispering hasn’t been refuted. The FBI seal’s presence on Wikipedia, and Mike Godwin’s famed wit elsewhere, live on.

7. Wikimedia expansion to India — Wikipedians are all too aware of the fact that most of their contributions come from the rich, Western nations in the Anglosphere and Western Europe, but they yearn for participation to grow much beyond. As in the global economy, much growth may be found in the BRICs. Among industrializing countries, interest in Wikipedia has been especially strong in India, which is being rewarded with the first non-U.S. office of the Wikimedia Foundation. (For what it’s worth, I myself attended a Wikipedia-oriented conference in Bangalore this past January.)

6. Wikipedia gets a new look — Bet you didn’t notice this until months after it happened, but in the first half of 2010, Wikipedia received its first major redesign in several years. Gone was the “Monobook” skin and in was the “Vector” look. Why change? Wikipedia is always looking for ways to make the site easier to read—and easier to edit—and there had been concern for some time that the site design was becoming outdated, even in some ways confusing. Perhaps the biggest change involved moving the search field from the lefthand sidebar to the top right corner, a placement more common among popular websites. And the result? The number of individuals contributing during the second half of 2010 has been mostly flat, and even down slightly. Whatever drives people to contribute to Wikipedia, or stay away, is a force more powerful than web design.

5. Flagged revisions, er, pending changes — For years, the German-language Wikipedia has maintained a unique system for improving the reliability of its pages: contributions by new and infrequent users are held for review by more trusted editors. The result has been an encyclopedia taken far more seriously by academics in that country, so Wikipedians on the larger (and looser) English Wikipedia decided to give it a try. First called “flagged revisions” and later changed to the arguably more intuitive “pending changes” (yes, there was a debate about this), a number of articles were protected in this manner. The result was inconclusive: while a clear majority of participants voted to continue employing some form of pending changes, there was no consensus on just how to do it. For now, the project lies dormant.

4. Wikipedia in education — This is not one story, and it’s not unique to the past calendar year: encyclopedias have been staples of term paper bibliographies for decades (at least) but the rise of Wikipedia has turned this on its head. Where teachers were once content to let students cite Britannica on any number of subjects, many (if not most) now ban students from using Wikipedia in assignments. But 2010 may be the year in which educators learned to stop worrying and accommodate (if not love) Wikipedia. Time and debate have allowed more professional educators to see that Wikipedia is a legitimate starting point for research, and Wikipedia’s own imperfections provide numerous teachable moments. ZDNet education writer Christopher Dawson’s well-argued “Teachers: Please stop prohibiting the use of Wikipedia” is a good example of the former, while classroom projects at UC Berkeley and the University of Rhode Island show there is great promise for the latter.

3. Larry Sanger reports Wikimedia to the FBI — The Federal Bureau of Investigation and Wikimedia Foundation sure got to know each other this year. In April, estranged Wikipedia co-founder Larry Sanger sent a missive to the FBI reporting the Wikimedia Foundation for hosting “child pornography” and other obscene images on Wikipedia sister site Wikimedia Commons. Among the contested images were nude artistic works depicting the underaged and sexually explicit images featuring adults. Wikipedia’s commitment to the free availability of information can be controversial; name a body part or disease and you are going to see a picture of it on that Wikipedia page. There is even a specific policy related to this question, called “Wikipedia is not censored“. But does this mean that anything goes? Even after Sanger clarified that he understood no actual prurient images photographs of child sexual molestation* were in the site’s collection, some images were deleted, and the FBI pursued no action in any case. Although resolved for now, you can bet the controversy over the line between “censorship” and “editorial policy” will come up again.

2. Wikileaks and Wikipedia confusion — You may protest that Wikileaks has nothing to do with Wikpedia. In fact, I wrote “Wikileaks: No Wiki, Just Leaks” over the summer, when the mysterious online outfit published its Afghan War Diary. But the mere presence of the word “wiki” in the the not-a-wiki site’s name has become a potential PR problem for Wikipedia. When Wikileaks re-entered the news with the publication of leaked U.S. diplomatic cables in the fall, Jimmy Wales openly criticized Wikileaks, telling Charlie Rose: “If I had some information, the last thing I would ever do with it is send it to Wiikileaks.” Even Larry Sanger published a critical commentary about Wikileaks on his own site; although Sanger only tangentially referenced Wikipedia in his comment, the press took up that angle regardless. As long as Wikileaks remains a well-known and much-criticized public entity, Wikipedia will have to keep repeating the message that the two organizations have nothing to do with one another. Which leads us to #1…

1. The face of Wikipedia fundraising — It was perhaps fortuitous that the latest round of Wikileaks debate occurred at the same time the Wikimedia Foundation was undertaking the most sustained and visible PR push in its history. Since late November, Wikimedia sites have featured large banners across the top, asking readers to donate money toward its goal of raising $16 million—the largest amount yet requested, though still not quite enough to cover 2011’s expected operating budget. Most banners featured Wales’ face prominently, asking readers to consider his “personal appeal” to contribute. While effective, they’ve also been a source of annoyance and subject of derision. The New York Observer headline, “Staring Contest with Jimmy Wales To Go On Indefinitely”, was among the politer expressions of this viewpoint. On the other hand, they are working: at the campaign’s outset, Wikimedia collected in one week what they took in over a month last year. As of this writing, the organization had just about a million dollars left to go. Not too shabby. And Henry Blodget will get a chance to recycle his call for Wikipedia to deploy advertising next year.

That was the year that was, at Wikipedia and the Wikimedia Foundation. Next year will be another. If you think I’ve missed or messed up anything important, please share in the comments. See you in 2011!

All images via Wikimedia Commons.

*Updated, per comments.