William Beutler on Wikipedia

Archive for the ‘Wikipedia critics’ Category

Google’s Gift to Wikipedia Probably Not Evil

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on March 3, 2010 at 11:29 pm

This is a few days old now, but if you haven’t already heard, Google gave Wikipedia $2 million dollars to help with its never-sated appetite for bandwidth and “increasing … multimedia needs.” Here are two of the Internet’s most important websites getting together, and I’d have thought it would’ve been worth more than a small roundup on Techmeme.

Reported the Wall Street Journal on Feb. 18:

Google Inc., the Internet’s most profitable company, is giving $2 million to support Wikipedia, a volunteer-driven reference tool that has emerged as one of the Web’s most-read sites.

Good.

Wikimedia Foundation, owner of Wikipedia, said Wednesday that Google has donated $2 million to further develop the popular encyclopedia and other projects.

Awesome. Right.

Jimmy Wales, Wikipedia’s founder, broke the news on Twitter on Tuesday, followed by a formal announcement from the nonprofit organization.

Twitter, well played.

Google co-founder Sergey Brin, in a statement, called Wikipedia “one of the greatest triumphs of the Internet…this vast repository of community-generated content is an invaluable resource to anyone who is online.”

You bet. Of course. But why now?

To some this raises the question of what Wikipedia might do for Google; after all, a sizable donation could be said to create the possibility of a Conflict of Interest. Previous donations, such as that from a conspicuous Silicon Valley VC and partner of Elevation Partners (not Bono), have raised eyebrows. And everyone knows about Jimmy Wales’ occasional willingness to cut special someones (and Google is) a break — at least until the community gets involved.

But this question is probably backward. Wikipedia already helps Google, and by helping Wikipedia, Google helps itself.

Google depends on Wikipedia to provide topical, authoritative results at the top of its search results pages (SERPs, in SEO-speak) on more subjects than any other website. One occasionally-discussed, conspiracy-tinged theory has Google purposefully privileging Wikipedia precisely because it “cleans up” their search results. That’s possible.

But that isn’t needed to explain Wikipedia’s prominence on Google. It guarantees, for a range of topics functionally as vast as Google searches are regularly performed, an end result that is usually informative, free (as in beer, but liberty too) and not-for-profit, “not evil” and reliably neutral in a Switzerland kind of way. From what we know about Google’s recommendations for webmasters, no website is so organized as well around the Google algorithm as Wikipedia, whether we’re talking about software, community or purpose. It’s basically Google’s perfect website.

Yeah, I would give Wikipedia $2 million, too. And even though it’s positively swimming in cash, I’d probably give it some more.

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What Does Objectivism Have to Do With Wikipedia?

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on November 28, 2009 at 10:25 am

Writer Evgeny Morozov has a long essay about Wikipedia, organized as a review of Andrew Lih’s “The Wikipedia Revolution“, in the latest issue of Boston Review. Morozov identifies his chosen takeaway in a post on his blog, but I’m interested in what he has to say, via Lih’s book, about how Wikipedia’s co-founders first met through their shared regard for the philosophy of Ayn Rand:

wikipedia_randTwo of Wikipedia’s co-founders found each other on philosophy-related mailing lists. Indeed Sanger has a philosophy PhD (his Ohio State doctoral thesis is titled “Epistemic Circularity: An Essay on the Problem of Meta-Justification”), while Wales almost completed a PhD in finance. They came to the project with assumptions about human cooperation that appear to be rooted in philosophy, economics, and evolutionary psychology (among other disciplines), but those ideas are poorly articulated in the book.

Lih does point out that Sanger and Wales were heavily influenced by Ayn Rand’s Objectivism (shades of Alan Greenspan), according to which, reality exists independent of consciousness and life’s great purpose is the rational pursuit of self-interest. Wales’s fascination with Rand was so deep that he even named his daughter after a protagonist in one of Rand’s books. But Lih does not explain the steps from Objectivism to an encyclopedia that “could detail what is true in the world without judgments.” After all, didn’t the Encyclopedia Britannica (or Diderot’s Encyclopédie, for that matter) aim to check judgments at the door and detail only “what is true in the world”? And isn’t that the aim of the new computational search engine, WolframAlpha? How does Objectivism enter the picture?

Maybe it doesn’t.

I’ve puzzled over this fact, as well. One of the core tenets of Objectivism is that altruism is no virtue. From Wikipedia’s Objectivism (Ayn Rand) entry:

A corollary to Rand’s endorsement of self-interest is her rejection of the ethical doctrine of altruism—which she defined in the sense of Auguste Comte’s altruism (he coined the term), as a moral obligation to live for the sake of others.

Yet Wikipedia’s volunteer-driven non-commercial nature seems the very definition of altruism. As an amateur observer of Objectivism and Objectivists — I ran a libertarian-leaning magazine in college — my best reconciliation is that so long as one’s motives for editing (or creating) Wikipedia are defined in terms of one’s own self-interest then there is no contradiction. If one derives personal value from research and writing for its own sake, or from esteem among one’s peers (fellow Wikipedians) then it makes perfect sense. In that case, production of an online encyclopedia useful to the world is a happy byproduct. However, If Wales or Sanger have discussed Wikipedia vis-à-vis Rand, it would be news to me.

So if the question is, how does Objectivism enter the picture, I presume that it doesn’t necessarily explain anything and that it’s entirely possible Wales and Sanger could have met on a listserv for almost any intellectual pursuit.

But Morozov is not done with Rand yet; his criticism of Lih’s book is that it raises a few theories about what motivates Wikipedians without arriving at a conclusion. Since Lih’s book is primarily a lay history of Wikipedia it doesn’t seem fair to me that Lih should have had a unified theory ahead of writing the book, though he did devote space to the subject. Morozov asks:

wikipedia_kropotkinLih relies on the work of Harvard law professor Yochai Benkler to address the puzzle. Benkler’s studies of “peer production” draw on the thought of Russian anarchist Piotr Kropotkin, who believed that cooperation is as important in the evolution of species as competition and that “mutual aid” is essential to human survival. Lih does not mention that Rand and Kropotkin are not exactly intellectual soulmates. Lih also does not explain how these two diverging philosophies—one prizing egoism, the other altruism—could live happily together in one site.

Morozov has been doing original research, because while Benkler and Kropotkin both appear in the book, they do not come within 65 pages of each other. Anyway, here is what Lih says about Benkler’s proposed explanation for Wikipedian motivations on p. 108:

He asserts that motivation comes from two main things other than money: the “socio-psychological” reward of interacting with others, and the “hedonic” personal gratification of the task.

Which is essentially identical to the rational self-interest described above; just because Randians are strong advocates for a capitalist economy does not mean they love only money. And even if there was a contradiction here, all one must do is look to Wikipedia’s pillars to see how the ideas of Rand and Kropotkin may coexist on Wikipedia in NPOV as a principle and policy.

That said, Morozov’s essay is otherwise well worth reading, as it delves into worthwhile questions about Wikipedia’s structural biases, such as its heavy reliance upon online sources (nearly always found via Google) and resulting quandaries such as determining whether a person from the 1920s may be considered Notable. Questions such as these, rather than the influence of Ayn Rand, are what keep Wikipedians up at night.

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Examples of Bias in Conservapedia’s Examples of Bias in Wikipedia

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on November 14, 2009 at 3:07 pm

conservapedia_logoI can’t say that I spend much time thinking about Conservapedia, the creationist wiki created as a counterpoint to Wikipedia, but today I happened to find myself on the page titled “Examples of Bias in Wikipedia“. As you might expect, it’s a fun one. The one-line introduction to the page states:

The following is a growing list of examples of liberal bias, deceit, frivolous gossip, and blatant errors on Wikipedia.

It certainly is growing. The list of examples stands at 150 and counting as of this writing, and it defies easy summary. Many relate to disagreements over the portrayal of religion and use of international or non-U.S. standards, or complaints that certain details they find important have not been included on certain pages. For example, one of the most recent (#150) states:

Wikipedia’s Nidal Malik Hasan article fails to mention any connection to Obama’s transition government.

It’s true that Hasan participated in a task force associated with a GWU think tank that offered advice to Obama’s transition team. In fact, the detail has been considered for inclusion on the article about Hasan. Maybe something about it will be, however if it does it will surely fail to imply… whatever it is that this factoid is supposed to imply.

And then there are some objections (#2) that would never have occurred to me:

Wikipedia’s article on engineering features a photo of … an offshore wind turbine, which is an inefficient liberal boondoggle and certainly not a representative example of engineering. None even exist off the shores of the United States because they are not competitive.

Actually, as of today there is no such photograph in that particular article. Victory for Conservapedia! As it happens, there are other cases where the Conservapedia perspective has “won”; here (#45) is another:

Wikipedia has once again deleted all content on the North American Union. The old pages are inaccessible, and re-creation is blocked.

Turns out, there is now a North American Union article, and has been since December 2007, following a period where it indeed had been deleted. This was certainly in error, as the concept has received plenty of coverage — the article has nearly 50 sources.

And then there are some examples (#14) which are not, in fact, genuine examples:

In his article entitled Wikipedia lies, slander continue, journalist Joseph Farah supports his observation that Wikipedia “is not only a provider of inaccuracy and bias. It is wholesale purveyor of lies and slander unlike any other the world has ever known.”

Well, I am sure he is sincere in this belief, but I would still have to tag that “citation needed”.

Conservapedia logo via Conservapedia.

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Jimmy Wales Weighs in on Flagged Revisions

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on September 22, 2009 at 11:14 am

My post this weekend made a point of separating uninformed Wikipedia criticism from informed Wikipedia criticism. One that I listed as meriting a response was the weirdly-titled article “Where Wikipedia Ends” by Farhad Manjoo in Time. In fact, only a day later Wikipedia co-founder and (these days mostly) spiritual leader Jimmy Wales took on the hype at Huffington Post. Here’s the core of his response:

[M]aybe you read this story on Time.com: “They recently instituted a major change, imposing a layer of editorial control on entries about living people. In the past, only articles on high-profile subjects like Barack Obama were protected from anonymous revisions. Under the new plan, people can freely alter Wikipedia articles on, say, their local officials or company head — but those changes will become live only once they’ve been vetted by a Wikipedia administrator.”

That’s all very interesting, albeit completely untrue.

Imagine if the stories told instead said things like this:

“In a major shift towards greater openness, Wikipedia is taking the first steps towards doing away with controls that kept certain pages ‘protected’ or ‘locked’ for many years. Previously, certain high profile and high risk biographies and other entries were kept locked to prevent vandalism by users who had not registered accounts on the site for a ‘waiting period’ of 4 days.”

“The new feature, long advocated by the site’s founder Jimmy Wales, eliminates that restriction by allowing anyone to edit these pages, even without logging in. The secret to being able to do this is that the new feature creates a queue where tens of thousands of longtime users of the site can approve these changes - changes that were previously completely forbidden.”

What? Really? The solution to the problem of bad speech is actually more speech? Openness and collaboration actually work?

Nevertheless, it is true. English Wikipedia will soon launch a new feature that will allow you to edit, as an inexperienced user, articles that have previously been locked more-or-less continuously for years.

To read more about flagged revisions, see Flagged Revisions Come to the English Wikipedia.

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Super Mario Wiki?

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on September 20, 2009 at 2:18 pm

From the “merits no response” file:

Wikipedia, billed as the “free encyclopedia,” is not really an encyclopedia at all but an online magazine written by volunteers who do not need to have any specialized knowledge on anything at all.

The Web site says the content is mainly based on anonymous contributions. Anyone who can access the Web site can make changes to articles. I find it odd that someone who has extensive knowledge of a subject wouldn’t want the world to know his or her name. Wikipedia specifically states, “Visitors do not need specialized qualifications to contribute.” Does this make anyone else leery? This means an 11-year-old, who thinks Super Mario Galaxy is based on real planets, could write or edit the entry on the solar system.

Yes, well. This is an excerpt from a student newspaper column at the University of Idaho, so perhaps it’s not fair to pick on this particular individual. It is, however, quite obvious that she is not terribly familiar with how Wikipedia works. If the author wishes to believe that information from Super Mario Galaxy would be allowed to stand on the Solar System article, I am not about to disabuse her of this notion.

The rest of the column a) professes that students should not cite Wikipedia articles in class papers, and b) students should take advantage of the university library. I agree with both points, as I am sure do her professors and the Wikimedia Foundation as well.

More likely meriting a response, however, are critiques from a few higher-profile writers. One is Santa Clara University law professor Eric Goldman, who has been writing for several years on what he believes is the impending demise of Wikipedia, as recently covered in Ars Technica. Another is tech writer Farhad Manjoo, who has an article in this week’s Time Magazine called “Where Wikipedia Ends”.

These deserve greater consideration because they are the work of individuals who have some academic knowledge of how Wikipedia works — not to mention the reach they enjoy. As time permits, I may get around to publishing them in this space. If you have any thoughts, drop me a line or leave a comment here.

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Flagged Revisions Come to the English Wikipedia

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on August 26, 2009 at 6:39 am

Earlier this week, New York Times web reporter Noam Cohen, who does some of the best Wikipedia reporting this side of The Register, broke the news about a decision by Wikipedia’s parent organization to instate tighter controls on some articles. Wrote Cohen:

Officials at the Wikimedia Foundation, the nonprofit in San Francisco that governs Wikipedia, say that within weeks, the English-language Wikipedia will begin imposing a layer of editorial review on articles about living people.

The new feature, called “flagged revisions,” will require that an experienced volunteer editor for Wikipedia sign off on any change made by the public before it can go live. Until the change is approved — or in Wikispeak, flagged — it will sit invisibly on Wikipedia’s servers, and visitors will be directed to the earlier version.

The change is part of a growing realization on the part of Wikipedia’s leaders that as the site grows more influential, they must transform its embrace-the-chaos culture into something more mature and dependable.

It’s worth pointing out early on, as Cohen’s story unfortunately did not, that these changes will apply only to biographies of living persons. In Wikipedia, that is a proper noun: Biography of Living Persons (BLP) is one of Wikipedia’s most strenuously enforced policies; earlier this year, Wikipedia veteran Newyorkbrad explained this in a series of posts on Volokh Conspiracy, which The Wikipedian previously discussed.

Blogosphere reaction has been much more widespread than any Wikipedia story that comes to mind from this past year. I think this is because everybody who uses Wikipedia has some opinion about the website’s curious balance between openness and reliability — and now the balance has shifted. I’d say reaction is roughly divisible into four quadrants: those who mourn Wikipedia’s openness vs. those who will continue to question Wikipedia’s reliability, with those who are optimistic about the change vs. those who are not. Here is a walk-through:

Among those who feel that Wikipedia’s openness is key to the site’s success, count Judd Antin at TechnoTaste, who is studying Wikipedia as part of his PhD work:

As part of my dissertation research I’ve been interviewing less experienced Wikipedians about their perceptions of the site. One constant theme has been the perception of a class system in Wikipedia. Casual editors worry that their edits aren’t good enough, and that they’ll be rebuked by Wikipedia’s upper-classes. They perceive a mystical group of higher-order contributors who make Wikipedia work. … This latest move is troubling in that it seems to represent a lack of faith in crowdsourcing and the wisdom of crowds, in the model that made Wikipedia what it is today. This change will also remove another of the important social-psychological incentives that draw new people into the Wikipedia fold: the instant gratification that comes from seeing your work reflected on a Wikipedia page.

This is not always a good thing; Kate McMillan at Small Dead Animals is an example of someone who is the subject of a Wikipedia article, but is not exactly pleased about the fact. She also isn’t exactly optimistic that things will change:

My own Wiki page was instigated by an internet “stalker”, in fact, the same individual who once authored a blogspot site using my stolen identity. Requests to Wikipedia to delete the page went unheeded, and it’s remained a reliable source of misinformation, false attribution of quotes, and drive-by smears ever since. … It wasn’t until I threatened a Wiki editor personally with legal action for restoring defamatory material to the page, that they began to take tighter control of the content.

Another skeptic is Ann Bartow at Madisonian.net:

I have doubts about how effective this is going to be in improving the reliability of the content of Wikipedia entries, but it is a great PR move by Jimmy Wales, that’s for sure.

From the perspective of a frustrated editor, here is Andy Merrett at The Blog Herald:

As someone not in the Wikipedia “elite”, I’ve long since given up trying to edit entries on the site, having already wasted not insignificant time adding information only to have it reversed. I foresee that Wikipedia will increasingly become a place where only a minority of privileged and “trusted” editors have the keys to the kingdom.

That is a plus to others. Among the critics of Wikipedia’s reliability was Lisa Gold at Research Maven, who nonetheless is a skeptic herself:

I’m glad there is finally some acknowledgment among the powers that be at Wikipedia that accuracy is important. But that’s not enough. If accuracy is important, you have to make it a priority and do things on many different levels to try to achieve it. You have to apply your policies to the entire site, not just some articles. You have to bring in people with knowledge, experience, and qualifications to do real editing and fact-checking. (With all of the unemployed editors, fact-checkers, and journalists out there, why not hire a few and let them work their magic.) This new policy is not really about making Wikipedia more accurate, it’s just about trying to stop the embarrassing vandalism stories that hit the news with disturbing regularity.

A similar sentiment was expressed by Dr. Jim West, who appears to have some experience arguing with an intellectual opponent about Wikipedia content. His reaction to the change:

In a word, duh. Now if you’ll do the same for every entry then perhaps your resource might be worth visiting some day. Until then, I think I’ll continue to abstain. I’m not really interested in reading an article on the Dead Sea Scrolls that Raphael Golb has edited using one of his 200 fake names.

While I understand the concerns of both above, I also think they go too far. Striking a balance and offering a more optimistic view is Ben Parr at Mashable:

[W]e can’t help but feel a bit sad that this change had to happen. Wikipedia was egalitarian in the spread and use of information, and it treated everyone as equal contributors of knowledge. While that may not necessarily be true in the real world, it still was the driving force behind the creation of 3 million articles, more than any other encyclopedia could ever hope to boast.

The move was necessary, but it does mark a new chapter in the Wikipedia information age and the end of an old one.

And here’s another philosophical take from Joe Windish at The Moderate Voice:

There is little doubt the debate will be passionate, but that’s exactly as it should be. Eight years into the incredible success of Wikipedia, long one of the 10 most popular sites on the Web, many of us still don’t understand it. … The thousands of volunteer Wikipedian editors take their responsibility seriously. Flagged revisions may or may not work. What’s best about it is that the Wikipedia editorial community will watch and wonder about and debate it. And if it should not succeed, they will try and try again.

My own take on the situation? I don’t know yet. As Andrew Lih explains in his book, The Wikipedia Revolution, the German-language edition has had this feature for several years, and it seems to work there. On the other hand, the English Wikipedia is much larger, and the possibility certainly exists that some articles will be left unchecked and un-updated for extended periods of time. Will the site grow stagnant? Will the vast majority of people who read but do not edit even notice? These are just a few of the operative questions.

WikiProject Flagged Revisions, which will try to keep articles current, was only established on the 19th of August and as yet has just four listed participants. It’s also worth noting, once the details are hammered out — which they are not just yet — the plan will be implemented on a two-month trial basis. And after that? Well, I’m very interested to find out myself.

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Wikipedia On Dead Tree Redux

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on June 20, 2009 at 3:31 pm

More than a week ago I posted a photo that’s been making the rounds lately — and even wound up as the basis for a joke on Conan O’Brien this past week — about a student artist who had created a physical book of Wikipedia’s Featured articles, one taking up approximately 5,000 pages. I noted at the time that the explanatory text

Reproducing Wikipedia in a dysfunctional physical form helps to question its use as an internet resource.

wasn’t terribly satisfying to me, and I asked at the time

Would printing all of Google’s search results also question its use as an Internet resource? Would printing an image of a sundial question its use as a physical timekeeping device?

and I resolved to find out more if I could. In fact I did hear back from the book’s creator, Rob Matthews, not long after. When posed with the question above, he responded at first:

I’m comparing the Internet Wikipedia to a traditional encyclopedia, by putting it in the same format, therefore suggesting that Wikipedia is dysfunctional compared to a normal encyclopedia. This is suggested by how I’ve conveyed Wikipedia physically.

I still wasn’t satisfied with this, but after a bit of back and forth, Matthews confirmed that his intention was to point out, compared to a traditional paper-based encyclopedia, it’s less reliable because of its radical openness, or hard to find what’s important among the incomplete and unbalanced articles that exist on the site. Those are my words, but he agreed with this much.

I actually do not agree with this view. Not that I don’t agree there is some truth to the point, because there is, but because I do not actually see how anyone is impeded from finding what they want because of Wikipedia. Moreover, “what’s important” is always in flux, and Wikipedia is a reflection of that.

wikipedia-in-print-rob-matthewsIt’s also nothing new. Those who lament the fact that Wkipedia gives disproportionate coverage to trivial matters — a criticism voiced by none other than Stephen Colbert, who sarcastically riffed on the subject, “any site that’s got a longer entry on ‘truthiness’ than on Lutherans has its priorities straight” — should also recognize that these imbalances are often corrected.

I’ve never been one to take my social commentary from visual art such as painting or sculpture, in significant part because it is rare that an image or an object can convey a subtle point while also succeeding as art. For such a purpose — in this case offering commentary on a subject which is overwhelmingly composed of words — I think nonverbal art is inferior to something like the novel, the essay or even the sitcom.

Even if I thought Matthews had a strong argument about Wikipedia to make, I think this fails as standalone commentary. But if Matthews does actually sell copies of this book, consider me interested (price dependent). Mr. Matthews doesn’t have answers for his questions, but his artwork would make for an excellent conversation piece.

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The Wikipedia Haters Club

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on June 9, 2009 at 8:42 am

Count as one member Examiner.com personal finance columnist Steve Juetten, who writes in a review comparing Microsoft’s newly launched search engine, Bing, with old standby Google:

Before I started the search, I set two rules. First, I was looking for information from reliable sources. As a result, if a search placed information from Wikipedia high on the list, the search engine sank in my review. As with information from any source (human, web or book), trust but verify and Wikipedia is not trustworthy when it comes to your money.

Anyone who spends much time around Wikipedia is pretty familiar with complaints such as these, and to this end the Wikipedia community maintains a page called Replies to common objections. Juetten isn’t quite specific enough for me to highlight a particular section, but I’m pretty sure he will find some answers in the answers to “Wikipedia can never be high quality“.

Meanwhile, a few objections to his objection do occur to me. For one thing, who is to say that other sources will be more trustworthy? Juetten undoubtedly singles out Wikipedia for its high profile, but it’s difficult to see why it should be placed at a disadvantage to About.com, Answers.com or NNDB, all of which can rank well for certain terms.*

Are these other information resources likely to be more reliable? I know of no reason why they should be. And if About.com or NNDB does happen to be wrong, there’s not a thing you can do about it.

Lastly, I agree with Juetten that “trust but verify” is a good personal rule and a sound approach to research, but I don’t understand why he doesn’t extend it to Wikipedia when this is an area in which Wikipedia often shines. One of the site’s core content policies is in fact Verifiability, that articles need references. But Juetten’s objection becomes even more ironic when you consider that said references are required to meet another core policy: Reliable sources.

Juetten’s worldly cynicism is understandable but, in this case, selectively applied and ultimately misplaced. It is true that Wikipedia is not completely reliable, but it shouldn’t be penalized for being one of the few reference websites that actually admits the fact.

_____
*For example, try searching for Alan Greenspan on Google and Alan Greenspan on Bing. As of this morning, the top three results for each are: Wikipedia, Answers.com and NNDB.

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