William Beutler on Wikipedia

Archive for the ‘Direction of Wikipedia’ Category

GLAM Rock: The Wikipedian in Residence and the Race for the Prize

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on June 18, 2010 at 11:47 am

british_museum_cc_temporalataStarting in March, a longtime Wikipedian and co-host of the Wikipedia Weekly podcast, Liam Wyatt, began an unusual experiment: he has become, for a short while at least, a volunteer “Wikipedian in Residence” at the British Museum in London (which I visited in high school and where I touched the Rosetta Stone, when no one was looking, not that you care). It’s the first time such an institution has created such a position (voluntary though this arrangement is) and it points toward a future where organizations with significant cultural material (GLAMs, as this project calls them) may appoint or hire individuals to be representatives or ambassadors to Wikipedia.

Along the way, Wyatt and the British Museum are doing something very interesting: they are offering cash prizes for raising articles to Featured-level status on topics related to the British Museum. From the project page:

The British Museum is offering five prizes of £100 (≈$140USD/€120) at their shop/bookshop for new Featured Articles on topics related to the British Museum in any Wikipedia language edition. Ideally, the topics will be articles about collection items.

This is the first time an organisation in the UK has put out a prize that recognises the value of fine articles on Wikipedia. This is a recognition that Wikipedia work is not only good quality but is consistent with the outreach aspect of the Museum’s mission to engage the public.

It’s an inventive idea, even if some of the rules are a little unclear: it almost sounds like it requires the creation of a brand new article, though that doesn’t seem to be the case. Meanwhile, there are already a dozen or so articles on the English-language Wikipedia currently judged to be Good, B, or C-quality, according to Wikipedia’s internal rating system. Though the prize is pointedly offered in any language edition, most will surely be won in the English, German or French language versions, and at least a few of the aforementioned English articles will be the five ones improved by the winners.

And in keeping with Wikipedia’s “There is no deadline” ethos (related to the concept of “eventualism“), the competition runs until all prizes are claimed. I wouldn’t be surprised if they went fast, and I wouldn’t be surprised if that leads to another interesting situation: most quality articles have several major contributors, as was pointed out on a Wikipedia mailing list this week.

the_great_court_mchohanAs Wyatt points out, getting an outside organization to care about “the value of good quality articles on Wikipedia in their own right” is a significant achievement, and the first of a kind. Now that the English-language Wikipedia has grown to include far more articles (3 million) than its veteran editors (a few thousand editing on a daily basis) can possibly handle, more ideas will be needed to generate new content for Wikipedia. Perhaps this represents the next step in the development of the human-powered “content management system” for Wikipedia. Wyatt hopes that other museums will follow in the British Museum’s lead; as someone who works with companies, associations and other organizations that are frequently concerned about how they are represented on Wikipedia, I think outposts for representatives to the Wikipedia community from many organizations can be a good idea, though sorting out the conflict of interest issues is likely to be different for each.

If you’re interested in joining the British Museum contest, you might start with one of the articles discussed above, or find your own in the Collection of the British Museum category. And if you’re looking for a curator at the British Museum to work with, here is the page to do that.

And for more information about Wyatt’s residency, see his personal blog posts here: Part 1: Making Wikipedia “GLAM-friendly”* and Part 2: Making Wikipedia “GLAM-friendly”.

Exterior of British Museum by temporalata on Flickr; Great Hall by M.Chohan.

*GLAM stands for “Gallery, Library, Archive and Museum”; I had to look it up, too.

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Edit Wikipedia on Facebook? Now You Can

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on April 22, 2010 at 10:19 am

This week Facebook is holding a developers’ conference, F8, in San Francisco, and they are using the occasion to announce some big changes. Now, Facebook is well known for being in a constant state of development, not just adding new features but also removing older ones that have become obsolete or undesirable. One of the big announcements is that Facebook is launching a feature called Community Pages — all of those TV shows, movies, books, bands and brands now have their own pages, kind of like the Fan Pages which have largely replaced Groups in recent years.*

This new feature has already been compared to Wikipedia, and with very good reason: Facebook has tried to answer the “empty room” problem by pre-populating the Community Pages with Wikipedia entries. Let’s turn to the 1996 David Foster Wallace novel Infinite Jest again for illustrative purposes — click the link following to visit the Facebook Community Page for Infinite Jest, or see below:

facebook-wikipedia-infinite-jest-75pct

That one can now read Wikipedia on Facebook is quite a big deal. Wikipedia is already one of the world’s top 10 websites (between fifth and eighth, depending) and now its content is being made available on the world’s single-most visited website. Needless to say, the Wikimedia Foundation is quite happy to dispel any reporters’ suspicions that they are unhappy with this development.

But that’s just part of the story. Look up to the right-hand corner for another potentially very significant aspect of this — here, let me zoom in and draw a little red box for you:

facebook-wikipedia-infinite-jest-detail

That’s right — as the headline on this blog post already gave away — you can now edit Wikipedia directly through Facebook. Or to be more accurate, one can easily access Wikipedia’s editing page through Facebook. Amidst all of the recent discussion of Wikipedia’s alleged participatory decline (very much disputed by Wikimedia) this could be a good thing: Facebook has just created a brand new channel for absolutely anyone who is a member of Facebook (that’s more than 400 million worldwide) to edit Wikipedia. At the very least, it is likely to have more impact on Wikipedia than just its increased visibility on Facebook. Most of these editors are likely to be unregistered “IP editors” — meaning they are identified by their IP address, because they have no user account — and the question of whether IP editors are beneficial to Wikipedia is open to debate. Perhaps the present number of unregistered editors is just fine now, but a new influx of amateur editors (some of whom are surely vandals) could tip the balance. Time will tell.

Time will also bring us a key aspect of the Community Page feature, announced but not yet available:

facebook-wikipedia-infinite-jest-community

That is the chance to edit / curate Community Pages themselves. In fact, right now each Community Page features Wikipedia in two tabs: Info and Wikipedia. While the Wikipedia tab appears set to mirror Wikipedia (and this is where the above-highlighted Edit button lives) the Info tab merely uses Wikipedia as a starting point. And this may end up mitigating the impact of Facebook’s direct line to Wikipedia edit pages: the option to edit Facebook will be more prominent, and one expects, less likely to be phased out in future development.

Facebook hasn’t offered many details, and I think they may be in for a nasty surprise. Wikipedia stays as clean as it does in part due to the tireless efforts of the volunteer Recent changes patrol (i.e. vandal patrol) but Facebook is unlikely to gather such a community of watchers. Instead they will have to rely upon individuals who are members of those Community Pages. Yeah, if anyone messes with Back to the Future (or Infinite Jest) I’ll kick their teeth in, but I’m not like most. I’m guessing Facebook hasn’t yet figured out how to make this work without it becoming anarchy — not only is the Wikipedia community a unique thing, the site’s policies and guidelines were not written overnight. Facebook should emulate Wikipedia where they can, and they should probably impose strict controls where they can’t, lest they become a repository for threats, libel and bitter acrimony. It may well become that in any case.

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What Does Objectivism Have to Do With Wikipedia?

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on November 28, 2009 at 10:25 am

Writer Evgeny Morozov has a long essay about Wikipedia, organized as a review of Andrew Lih’s “The Wikipedia Revolution“, in the latest issue of Boston Review. Morozov identifies his chosen takeaway in a post on his blog, but I’m interested in what he has to say, via Lih’s book, about how Wikipedia’s co-founders first met through their shared regard for the philosophy of Ayn Rand:

wikipedia_randTwo of Wikipedia’s co-founders found each other on philosophy-related mailing lists. Indeed Sanger has a philosophy PhD (his Ohio State doctoral thesis is titled “Epistemic Circularity: An Essay on the Problem of Meta-Justification”), while Wales almost completed a PhD in finance. They came to the project with assumptions about human cooperation that appear to be rooted in philosophy, economics, and evolutionary psychology (among other disciplines), but those ideas are poorly articulated in the book.

Lih does point out that Sanger and Wales were heavily influenced by Ayn Rand’s Objectivism (shades of Alan Greenspan), according to which, reality exists independent of consciousness and life’s great purpose is the rational pursuit of self-interest. Wales’s fascination with Rand was so deep that he even named his daughter after a protagonist in one of Rand’s books. But Lih does not explain the steps from Objectivism to an encyclopedia that “could detail what is true in the world without judgments.” After all, didn’t the Encyclopedia Britannica (or Diderot’s Encyclopédie, for that matter) aim to check judgments at the door and detail only “what is true in the world”? And isn’t that the aim of the new computational search engine, WolframAlpha? How does Objectivism enter the picture?

Maybe it doesn’t.

I’ve puzzled over this fact, as well. One of the core tenets of Objectivism is that altruism is no virtue. From Wikipedia’s Objectivism (Ayn Rand) entry:

A corollary to Rand’s endorsement of self-interest is her rejection of the ethical doctrine of altruism—which she defined in the sense of Auguste Comte’s altruism (he coined the term), as a moral obligation to live for the sake of others.

Yet Wikipedia’s volunteer-driven non-commercial nature seems the very definition of altruism. As an amateur observer of Objectivism and Objectivists — I ran a libertarian-leaning magazine in college — my best reconciliation is that so long as one’s motives for editing (or creating) Wikipedia are defined in terms of one’s own self-interest then there is no contradiction. If one derives personal value from research and writing for its own sake, or from esteem among one’s peers (fellow Wikipedians) then it makes perfect sense. In that case, production of an online encyclopedia useful to the world is a happy byproduct. However, If Wales or Sanger have discussed Wikipedia vis-à-vis Rand, it would be news to me.

So if the question is, how does Objectivism enter the picture, I presume that it doesn’t necessarily explain anything and that it’s entirely possible Wales and Sanger could have met on a listserv for almost any intellectual pursuit.

But Morozov is not done with Rand yet; his criticism of Lih’s book is that it raises a few theories about what motivates Wikipedians without arriving at a conclusion. Since Lih’s book is primarily a lay history of Wikipedia it doesn’t seem fair to me that Lih should have had a unified theory ahead of writing the book, though he did devote space to the subject. Morozov asks:

wikipedia_kropotkinLih relies on the work of Harvard law professor Yochai Benkler to address the puzzle. Benkler’s studies of “peer production” draw on the thought of Russian anarchist Piotr Kropotkin, who believed that cooperation is as important in the evolution of species as competition and that “mutual aid” is essential to human survival. Lih does not mention that Rand and Kropotkin are not exactly intellectual soulmates. Lih also does not explain how these two diverging philosophies—one prizing egoism, the other altruism—could live happily together in one site.

Morozov has been doing original research, because while Benkler and Kropotkin both appear in the book, they do not come within 65 pages of each other. Anyway, here is what Lih says about Benkler’s proposed explanation for Wikipedian motivations on p. 108:

He asserts that motivation comes from two main things other than money: the “socio-psychological” reward of interacting with others, and the “hedonic” personal gratification of the task.

Which is essentially identical to the rational self-interest described above; just because Randians are strong advocates for a capitalist economy does not mean they love only money. And even if there was a contradiction here, all one must do is look to Wikipedia’s pillars to see how the ideas of Rand and Kropotkin may coexist on Wikipedia in NPOV as a principle and policy.

That said, Morozov’s essay is otherwise well worth reading, as it delves into worthwhile questions about Wikipedia’s structural biases, such as its heavy reliance upon online sources (nearly always found via Google) and resulting quandaries such as determining whether a person from the 1920s may be considered Notable. Questions such as these, rather than the influence of Ayn Rand, are what keep Wikipedians up at night.

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Flagged Revisions Come to the English Wikipedia

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on August 26, 2009 at 6:39 am

Earlier this week, New York Times web reporter Noam Cohen, who does some of the best Wikipedia reporting this side of The Register, broke the news about a decision by Wikipedia’s parent organization to instate tighter controls on some articles. Wrote Cohen:

Officials at the Wikimedia Foundation, the nonprofit in San Francisco that governs Wikipedia, say that within weeks, the English-language Wikipedia will begin imposing a layer of editorial review on articles about living people.

The new feature, called “flagged revisions,” will require that an experienced volunteer editor for Wikipedia sign off on any change made by the public before it can go live. Until the change is approved — or in Wikispeak, flagged — it will sit invisibly on Wikipedia’s servers, and visitors will be directed to the earlier version.

The change is part of a growing realization on the part of Wikipedia’s leaders that as the site grows more influential, they must transform its embrace-the-chaos culture into something more mature and dependable.

It’s worth pointing out early on, as Cohen’s story unfortunately did not, that these changes will apply only to biographies of living persons. In Wikipedia, that is a proper noun: Biography of Living Persons (BLP) is one of Wikipedia’s most strenuously enforced policies; earlier this year, Wikipedia veteran Newyorkbrad explained this in a series of posts on Volokh Conspiracy, which The Wikipedian previously discussed.

Blogosphere reaction has been much more widespread than any Wikipedia story that comes to mind from this past year. I think this is because everybody who uses Wikipedia has some opinion about the website’s curious balance between openness and reliability — and now the balance has shifted. I’d say reaction is roughly divisible into four quadrants: those who mourn Wikipedia’s openness vs. those who will continue to question Wikipedia’s reliability, with those who are optimistic about the change vs. those who are not. Here is a walk-through:

Among those who feel that Wikipedia’s openness is key to the site’s success, count Judd Antin at TechnoTaste, who is studying Wikipedia as part of his PhD work:

As part of my dissertation research I’ve been interviewing less experienced Wikipedians about their perceptions of the site. One constant theme has been the perception of a class system in Wikipedia. Casual editors worry that their edits aren’t good enough, and that they’ll be rebuked by Wikipedia’s upper-classes. They perceive a mystical group of higher-order contributors who make Wikipedia work. … This latest move is troubling in that it seems to represent a lack of faith in crowdsourcing and the wisdom of crowds, in the model that made Wikipedia what it is today. This change will also remove another of the important social-psychological incentives that draw new people into the Wikipedia fold: the instant gratification that comes from seeing your work reflected on a Wikipedia page.

This is not always a good thing; Kate McMillan at Small Dead Animals is an example of someone who is the subject of a Wikipedia article, but is not exactly pleased about the fact. She also isn’t exactly optimistic that things will change:

My own Wiki page was instigated by an internet “stalker”, in fact, the same individual who once authored a blogspot site using my stolen identity. Requests to Wikipedia to delete the page went unheeded, and it’s remained a reliable source of misinformation, false attribution of quotes, and drive-by smears ever since. … It wasn’t until I threatened a Wiki editor personally with legal action for restoring defamatory material to the page, that they began to take tighter control of the content.

Another skeptic is Ann Bartow at Madisonian.net:

I have doubts about how effective this is going to be in improving the reliability of the content of Wikipedia entries, but it is a great PR move by Jimmy Wales, that’s for sure.

From the perspective of a frustrated editor, here is Andy Merrett at The Blog Herald:

As someone not in the Wikipedia “elite”, I’ve long since given up trying to edit entries on the site, having already wasted not insignificant time adding information only to have it reversed. I foresee that Wikipedia will increasingly become a place where only a minority of privileged and “trusted” editors have the keys to the kingdom.

That is a plus to others. Among the critics of Wikipedia’s reliability was Lisa Gold at Research Maven, who nonetheless is a skeptic herself:

I’m glad there is finally some acknowledgment among the powers that be at Wikipedia that accuracy is important. But that’s not enough. If accuracy is important, you have to make it a priority and do things on many different levels to try to achieve it. You have to apply your policies to the entire site, not just some articles. You have to bring in people with knowledge, experience, and qualifications to do real editing and fact-checking. (With all of the unemployed editors, fact-checkers, and journalists out there, why not hire a few and let them work their magic.) This new policy is not really about making Wikipedia more accurate, it’s just about trying to stop the embarrassing vandalism stories that hit the news with disturbing regularity.

A similar sentiment was expressed by Dr. Jim West, who appears to have some experience arguing with an intellectual opponent about Wikipedia content. His reaction to the change:

In a word, duh. Now if you’ll do the same for every entry then perhaps your resource might be worth visiting some day. Until then, I think I’ll continue to abstain. I’m not really interested in reading an article on the Dead Sea Scrolls that Raphael Golb has edited using one of his 200 fake names.

While I understand the concerns of both above, I also think they go too far. Striking a balance and offering a more optimistic view is Ben Parr at Mashable:

[W]e can’t help but feel a bit sad that this change had to happen. Wikipedia was egalitarian in the spread and use of information, and it treated everyone as equal contributors of knowledge. While that may not necessarily be true in the real world, it still was the driving force behind the creation of 3 million articles, more than any other encyclopedia could ever hope to boast.

The move was necessary, but it does mark a new chapter in the Wikipedia information age and the end of an old one.

And here’s another philosophical take from Joe Windish at The Moderate Voice:

There is little doubt the debate will be passionate, but that’s exactly as it should be. Eight years into the incredible success of Wikipedia, long one of the 10 most popular sites on the Web, many of us still don’t understand it. … The thousands of volunteer Wikipedian editors take their responsibility seriously. Flagged revisions may or may not work. What’s best about it is that the Wikipedia editorial community will watch and wonder about and debate it. And if it should not succeed, they will try and try again.

My own take on the situation? I don’t know yet. As Andrew Lih explains in his book, The Wikipedia Revolution, the German-language edition has had this feature for several years, and it seems to work there. On the other hand, the English Wikipedia is much larger, and the possibility certainly exists that some articles will be left unchecked and un-updated for extended periods of time. Will the site grow stagnant? Will the vast majority of people who read but do not edit even notice? These are just a few of the operative questions.

WikiProject Flagged Revisions, which will try to keep articles current, was only established on the 19th of August and as yet has just four listed participants. It’s also worth noting, once the details are hammered out — which they are not just yet — the plan will be implemented on a two-month trial basis. And after that? Well, I’m very interested to find out myself.

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Three Million Served

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on August 18, 2009 at 6:32 am

This week marks a milestone for the English-language Wikipedia that is both major and somewhat arbitrary: the creation of its 3 millionth article. If you visit the front page of Wikipedia now, you will see this message:

wiki-3-million

That article, about Norwegian actress Beate Eriksen is currently locked down to prevent vandals from messing it up, something that happens with nearly every article that gets widespread attention. Of course, usually it is because the subject was in the news, rather than the article itself.

As the chart below indicates (taken from here), Wikipedia passed 2 million articles in the third quarter of 2007. Will it take another 2 years for Wikipedia to reach 4 million?

wiki-article-growth

Actually, it may take a bit longer: Wikipedia’s article growth has been slowing down. This has been a topic for discussion on the Wikipedia Weekly podcast at least as far back as a year ago, and is inevitable. Given Wikipedia’s success and its strict rules on what qualifies for an article, there will come a point where most articles have already been created. We may have reached that point.

Or, as I think more likely, we have created most of the articles that can be assembled from web sources and in-print books. That’s why I think the next phase of Wikipedia’s growth will have to depend on archived materials involving historical subjects that are exactly the type of article Wikipedia does least well at. This wouldn’t stop Wikipedia’s growth from slowing, but it would keep its growth meaningful.

Update: From the comments, here are two thoughts from very smart and much more experienced Wikipedians than yours truly. First, David Gerard:

Actually, I think we’ve barely scratched the surface of books, in-print or not. What’s been done so far isn’t even the low-hanging fruit, it’s the fruit that’s actually sitting on the ground waiting to be picked up.

The growth curve so far looks like a logistic curve with a linear increase on top.

One interesting thing is that is the growth curves for the other large Wikipedias look similar. And the smaller Wikipedias are typically in early linear growth or the exponential upcurve of the logistic curve.

And from Sage Ross, a Wikipedia Weekly contributor:

“we have created most of the articles that can be assembled from web sources and in-print books”

That’s not nearly the case, especially if you count digitized scholarly journals as available sources too. Wikipedia could easily have another 3 million articles (probably more like 30 million) based on published sources. It’s just that the deeper you go into specialized areas where the untapped sources are rich, the fewer people there are who are interested in and/or capable of writing about those areas.

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