William Beutler on Wikipedia

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A Potential Supreme Court Nominee Probably Edited Her Own Wikipedia Article. Is It a Big Deal?

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on April 13, 2010 at 9:30 am

leah_ward_sears_wikiNew York-based media blog Gawker is reporting that Leah Ward Sears, former Chief Justice of the Georgia Supreme Court and potential nominee to the United States Supreme Court by President Obama, edited her own Wikipedia article in late 2008 and early 2009.

While the possibility exists that someone else used her initials, last name and year she became a state Supreme Court Justice as a username, it usually turns out that this type of account is exactly that person. Gawker is focusing primarily on an edit she made that was favorable toward herself:

On May 6th, a user named LWsears1992 edited Leah Ward Sears’ Wikipedia page, adding the clause “Based in large part on her highly regarded record” to a passage about how she defeated an opponent in the 2004 race for Georgia Supreme Court. (Georgia is one of eight states that have the sort of weird policy of electing Supreme Court justices.)

This is technically correct, but not exactly right. While Gawker does have a screen shot of an edit by Lwsears1992 “adding” this, all she did was restore a phrase that had existed on the page since June 2005, added in the first place by a technology consultant in Atlanta. The phrase was removed again a few days later for lacking a source, and Lwsears1992 did not press the case further. Not that Sears should necessarily be making direct edits on matters of disagreement, but these are considerations that few Wikipedia outsiders understand.

In total, Lwsears1992 made 36 edits to Wikipedia, all of them relating to this particular article. So how did she do? Did she make the page better or worse, overall? To find out, I went through each and every edit, starting with the article as it appeared before she started working on it, November 3, 2008 and concluding with the article after she completed her work, on November 13, 2008. Here is what I found:

Better:

  • The fact is that Sears is being called out because she attempted to be transparent about it. However, it’s probable that she made a single edit an hour before her first editing session from the IP address 167.192.61.254 in Atlanta, Georgia. Unfortunately, she screwed up a template, rendering the “Infobox” sidebar a mess of code. But I count this as a positive, because of what happened next. Once she had caused this error, she created an account and undertook the task of fixing it. Not only did she do so, but approximately a third of her edits were devoted to getting this one thing right.
  • She uploaded her own photo, taking the time to release it under two free licenses, the old GNU license Wikipedia used to use for everything, and the Creative Commons license it uses now. She experimented with the sizing of the photo she added, including trying it at full size before settling upon 155 pixels wide, which is the width still.
  • She added useful context, such as noting that her resignation from the Court would coincide with the end of her term; this is unambiguously more useful than simply ending the sentence on “she will resign from the State Supreme Court at the end of June 2009.”
  • Chances are good she made the article sturdier in the long run, changing the article to read that she was the “first” African-American female Chief Justice in a U.S. state instead of the “only” one. Assuming this is correct, the former will always be true though the latter assuredly will not be.
  • She tried to protect her own page from vandalism by experimenting with templates meant to indicate the page cannot be edited in some circumstances. But as she was not an administrator, she couldn’t do this anyway. Once she saw it wasn’t working, she took them down. One could almost file this as a negative, because trying to get a page locked from editing is a sure sign of not understanding Wikipedia. On the other hand, changing your own mistake is a sign that you do. I’ll give her the benefit of the doubt here.

Worse:

  • She didn’t cite any source for the claim she is the first African-American female Chief Justice in a U.S. state, making the claim difficult to verify. Anytime one makes a claim of superiority or “firstness,” it helps to source the claim to avoid the dreaded “[citation needed]” tag.
  • She didn’t provide any edit summaries for her work, making it tedious to click through each and find out exactly what she did.
  • She made some changes that didn’t make the page better. In one edit, she edited internal site links embedded in the phrase “Chief Justice of the Georgia Supreme Court” so that instead of directing people to articles about Chief Justices and the GA Supreme Court, it would go to a non-existent page that she probably assumed existed.
  • She also removed internal links to the names of her appointer (Zell Miller) and predecessor (Norman S. Fletcher) for no apparent reason; she also removed the link for “Chief Justice of the Georgia Supreme Court” — perhaps after noticing that it did not lead anywhere. Odder still, she did replace some of this information, including Miller’s name, but removed Fletcher’s name after having initially sought to add it. In any case, he is back in the full article today.

What is the value of adding her photograph vs. removing the name of her predecessor? What is the value of adding new details which are presumably correct, but not citing independent sources? How bad is it to edit your Wikipedia article without seeking consensus of other editors? How should one seek to change their articles on Wikipedia in any case?

These questions and more like it have been coming up more often in recent months. It’s a subject recently addressed by the Wikimedia Foundation’s Jay Walsh in an interview with PR Week. It’s a subject that others are discussing, from law firms in the UK to PR firms around the world. It’s s a subject I weigh every day as a consultant on matters of Wikipedia, and in an article I just published in Politics Magazine.

My answer regarding Leah Ward Sears is that, she made the article better, but not much. She did not go about it the right way, but the right way is non-obvious to most, and the burden is on Wikipedia to make its rules understood by outsiders. While some of her edits were self-serving, they were of a mild sort. At most this was a venal sin, not a cardinal one. Gawker is turning this into a “gotcha” story on the implied theory that interacting with one’s own Wikipedia article is never acceptable. This is a myth, one widely believed and one propagated by many at Wikipedia simply to keep people from meddling with their pages en masse. This is understandable, but it won’t work out in the long term.

If Sears is Obama’s nominee and is further confirmed to the Supreme Court, perhaps it will help put an end to this kind of “gotcha”. I doubt this is significant enough to come up at confirmation hearings if she is nominated, and it should not be. But I will concede that would be kind of entertaining.

Image via Sears via Wikipedia.

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Flagged Revisions Come to the English Wikipedia

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on August 26, 2009 at 6:39 am

Earlier this week, New York Times web reporter Noam Cohen, who does some of the best Wikipedia reporting this side of The Register, broke the news about a decision by Wikipedia’s parent organization to instate tighter controls on some articles. Wrote Cohen:

Officials at the Wikimedia Foundation, the nonprofit in San Francisco that governs Wikipedia, say that within weeks, the English-language Wikipedia will begin imposing a layer of editorial review on articles about living people.

The new feature, called “flagged revisions,” will require that an experienced volunteer editor for Wikipedia sign off on any change made by the public before it can go live. Until the change is approved — or in Wikispeak, flagged — it will sit invisibly on Wikipedia’s servers, and visitors will be directed to the earlier version.

The change is part of a growing realization on the part of Wikipedia’s leaders that as the site grows more influential, they must transform its embrace-the-chaos culture into something more mature and dependable.

It’s worth pointing out early on, as Cohen’s story unfortunately did not, that these changes will apply only to biographies of living persons. In Wikipedia, that is a proper noun: Biography of Living Persons (BLP) is one of Wikipedia’s most strenuously enforced policies; earlier this year, Wikipedia veteran Newyorkbrad explained this in a series of posts on Volokh Conspiracy, which The Wikipedian previously discussed.

Blogosphere reaction has been much more widespread than any Wikipedia story that comes to mind from this past year. I think this is because everybody who uses Wikipedia has some opinion about the website’s curious balance between openness and reliability — and now the balance has shifted. I’d say reaction is roughly divisible into four quadrants: those who mourn Wikipedia’s openness vs. those who will continue to question Wikipedia’s reliability, with those who are optimistic about the change vs. those who are not. Here is a walk-through:

Among those who feel that Wikipedia’s openness is key to the site’s success, count Judd Antin at TechnoTaste, who is studying Wikipedia as part of his PhD work:

As part of my dissertation research I’ve been interviewing less experienced Wikipedians about their perceptions of the site. One constant theme has been the perception of a class system in Wikipedia. Casual editors worry that their edits aren’t good enough, and that they’ll be rebuked by Wikipedia’s upper-classes. They perceive a mystical group of higher-order contributors who make Wikipedia work. … This latest move is troubling in that it seems to represent a lack of faith in crowdsourcing and the wisdom of crowds, in the model that made Wikipedia what it is today. This change will also remove another of the important social-psychological incentives that draw new people into the Wikipedia fold: the instant gratification that comes from seeing your work reflected on a Wikipedia page.

This is not always a good thing; Kate McMillan at Small Dead Animals is an example of someone who is the subject of a Wikipedia article, but is not exactly pleased about the fact. She also isn’t exactly optimistic that things will change:

My own Wiki page was instigated by an internet “stalker”, in fact, the same individual who once authored a blogspot site using my stolen identity. Requests to Wikipedia to delete the page went unheeded, and it’s remained a reliable source of misinformation, false attribution of quotes, and drive-by smears ever since. … It wasn’t until I threatened a Wiki editor personally with legal action for restoring defamatory material to the page, that they began to take tighter control of the content.

Another skeptic is Ann Bartow at Madisonian.net:

I have doubts about how effective this is going to be in improving the reliability of the content of Wikipedia entries, but it is a great PR move by Jimmy Wales, that’s for sure.

From the perspective of a frustrated editor, here is Andy Merrett at The Blog Herald:

As someone not in the Wikipedia “elite”, I’ve long since given up trying to edit entries on the site, having already wasted not insignificant time adding information only to have it reversed. I foresee that Wikipedia will increasingly become a place where only a minority of privileged and “trusted” editors have the keys to the kingdom.

That is a plus to others. Among the critics of Wikipedia’s reliability was Lisa Gold at Research Maven, who nonetheless is a skeptic herself:

I’m glad there is finally some acknowledgment among the powers that be at Wikipedia that accuracy is important. But that’s not enough. If accuracy is important, you have to make it a priority and do things on many different levels to try to achieve it. You have to apply your policies to the entire site, not just some articles. You have to bring in people with knowledge, experience, and qualifications to do real editing and fact-checking. (With all of the unemployed editors, fact-checkers, and journalists out there, why not hire a few and let them work their magic.) This new policy is not really about making Wikipedia more accurate, it’s just about trying to stop the embarrassing vandalism stories that hit the news with disturbing regularity.

A similar sentiment was expressed by Dr. Jim West, who appears to have some experience arguing with an intellectual opponent about Wikipedia content. His reaction to the change:

In a word, duh. Now if you’ll do the same for every entry then perhaps your resource might be worth visiting some day. Until then, I think I’ll continue to abstain. I’m not really interested in reading an article on the Dead Sea Scrolls that Raphael Golb has edited using one of his 200 fake names.

While I understand the concerns of both above, I also think they go too far. Striking a balance and offering a more optimistic view is Ben Parr at Mashable:

[W]e can’t help but feel a bit sad that this change had to happen. Wikipedia was egalitarian in the spread and use of information, and it treated everyone as equal contributors of knowledge. While that may not necessarily be true in the real world, it still was the driving force behind the creation of 3 million articles, more than any other encyclopedia could ever hope to boast.

The move was necessary, but it does mark a new chapter in the Wikipedia information age and the end of an old one.

And here’s another philosophical take from Joe Windish at The Moderate Voice:

There is little doubt the debate will be passionate, but that’s exactly as it should be. Eight years into the incredible success of Wikipedia, long one of the 10 most popular sites on the Web, many of us still don’t understand it. … The thousands of volunteer Wikipedian editors take their responsibility seriously. Flagged revisions may or may not work. What’s best about it is that the Wikipedia editorial community will watch and wonder about and debate it. And if it should not succeed, they will try and try again.

My own take on the situation? I don’t know yet. As Andrew Lih explains in his book, The Wikipedia Revolution, the German-language edition has had this feature for several years, and it seems to work there. On the other hand, the English Wikipedia is much larger, and the possibility certainly exists that some articles will be left unchecked and un-updated for extended periods of time. Will the site grow stagnant? Will the vast majority of people who read but do not edit even notice? These are just a few of the operative questions.

WikiProject Flagged Revisions, which will try to keep articles current, was only established on the 19th of August and as yet has just four listed participants. It’s also worth noting, once the details are hammered out — which they are not just yet — the plan will be implemented on a two-month trial basis. And after that? Well, I’m very interested to find out myself.

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Newyorkbrad on “the BLP Problem”

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on May 24, 2009 at 6:57 pm

Newyorkbrad is a longtime Wikipedian, known very well to the most active of editors as one of their most creative and thoughtful cohort. To the extent that he is known externally, it is for leaving the site under threat of having his real identity exposed by off-site critics. As it happened, Newyorkbrad returned about three-and-a-half months later, whereupon he has resumed his former positions as an Administrator and member of Arbitration Committee.

His identity is of little interest to most Wikipedians, but two weeks ago he name-checked himself in a fascinating series of blog posts about Wikipedia and how it works at the Volokh Conspiracy. For what it’s worth — and only because he volunteered it — Newyorkbrad is Ira Metetsky, a New York City lawyer whose middle name is Brad, and whose presence on the site owes something to a childhood friendship with UCLA law professor and chief Conspirator Eugene Volokh.

While he started off with the still kind-of obligatory explanation of “what Wikipedia is all about,” most of his writing was devoted to a subject of internal debate at Wikipedia, which is commonly referred to as “the BLP problem“:

That is the problem of how easy it is, in the era of near-universal Internet access and instantaneous search engines, to inflict devastating and nearly irreversable damage to people’s privacy.

BLP stands for Biography of Living Persons, which informally can refer to any article about a living person and formally to the policy developed in 2005 following a couple of incidents in which people objected to biographical articles about them. One is very famous as far as Wikipedia goes, while the other is very much not, but that may be a subject for another post.

Beyond just explaining the controversy to the uninitiated, Newyorkbrad also proposed one part of the solution:

[T]he suggestion [has been] made that when an issue arises concerning whether a biographical article should be kept on Wikipedia or deleted, there be a presumption in favor of deletion unless there is a collective decision to keep it, rather than the other way around. (In Wikiparlance: when a BLP is AfD’d [nominated for deletion], “no consensus” would default to delete. In an ordinary deletion discussion, by policy, “no consensus” defaults to keep.)

This suggestion has been advanced and discussed on-wiki, and has won wide endorsements, but not quite enough to be adopted. A main sticking point is that a BLP can be nominated for deletion for reasons having nothing to do with defamation, privacy violation, or undue weight — say, a dispute whether an athlete or a performer is quite notable enough to warrant coverage. In many of these instances, ironically, if the article subject were asked, he or she might prefer that the article remain. …

I advanced a compromise proposal suggesting that deletion discussions on BLPs default to delete where the notability of the subject is not clear-cut (that would presumably be the case anytime the tentative AfD [Articles for deletion] result is “no consensus”) and (1) the article taken as a whole is substantially negative with respect to the reputation of the subject, (2) the article subject is a minor, or (3) the article subject is known to have himself or herself requested the article’s deletion. It may be time to revive discussion on-wiki of this suggestion.

Although I have not personally been involved in much policy discussion in my time on the English Wikipedia, that sounds like a policy proposal I could get behind. To this I may add a fourth: Articles about living persons should be removed as well. By definition, these articles have not yet passed the Notability requirement. In many cases when an article subject’s notability has yet to be verified, these articles may be saved (by Wikipedians of the “inclusionist” philosophy) from deletion. But given the particularly sensitive nature of BLPs, the unreferenced ones should simply go. If they are truly about notable subjects, they will be replaced sooner or later.

We don’t know just how big of a problem BLPs are but, in another post to come, I will discuss what we do.

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