William Beutler on Wikipedia

Archive for 2010

WikiLeaks: No Wiki, Just Leaks

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on July 31, 2010 at 8:55 pm

The website called WikiLeaks makes waves every few months but never more than now that it has released 90,000+ classified U.S. military documents from the war in Afghanistan, which the site has called the Afghan War Diary. It’s become one of the biggest news stories of the summer, or at least one of the biggest legitimate news stories (cough, ahem). Aside from what the documents reveal (or maybe don’t) and their implications for U.S. policy, the release of itself is an interesting subject, especially as compared to its nearest historical precedent.

When the classified documents that came to be known as the Pentagon Papers were first revealed in June 1971, the first stories about it ran in the New York Times, and only following an internal debate about the legal propriety of doing so. When the U.S. government predictably sued, the Washington Post started its own series based on the documents, and quickly faced the same injunction. By the end of the month — and we think things happen quickly these days — the Supreme Court ruled 6-3 that the injunctions were unconstitutional, and the rest is history.

What the Afghan War Diary lacks in public drama it more than makes up for in zeitgeist, with its decentralized, asymmetric, non-state method of publication. Rather than going to the press, the leaker gave them to WikiLeaks, a website based in Sweden, supported by anonymous donors and run (or at least repped) by a somewhat unusual fellow named Julian Assange.

But I’m compelled to point out, as the title of my post indicates, that despite running on the same software as Wikipedia and using the word “wiki” in its name, WikiLinks is not a wiki. This screen cap below, featuring just a portion of the website’s front page, illustrates my point:

wikileaks-website-small
Click on image to view full-size

If you’re familiar with Wikipedia (and I suspect you are) then you’ll notice the website is based on the same software as Wikipedia, called MediaWiki. Unlike Wikipedia, it does not acknowledge the fact. Although it’s free software, the terms of its Creative Commons license are such that one needs to give credit where due. At least WikiLeaks is consistently mysterious, not to mention contraband.

More to the point, look at the tabbed links to pages above the site banner. On Wikipedia, this is where you would see the following pages: Page (article content), Discussion (where to talk about the article), Edit (what it sounds like) and History (a list of all edits to the article) and a few others, including a link to log in or create an account. WikiLeaks is a bit different: there are only three such links. Most strikingly, there are no options to contribute or create an account. The discussion page is there, but you aren’t invited to participate. (Note that on Wikipedia, in most cases, one need not even register to contribute.) And for what it’s worth, there isn’t even a history page available, so there is no way to see what changes may have been made to the page since it was first posted. That’s a wiki? Yes, there is a link to submit documents for review, but that’s the Internet Movie Database (IMDb) model. I suppose ILDb just doesn’t have the same ring to it.

Just in case you’re rusty on the concept, or are the sort of person who wouldn’t know Ward Cunningham from Larry Sanger) here are a few handy definitions:

  • Dictionary.com: A collaborative Web site set up to allow user editing and adding of content
  • Simple English Wikipedia: A wiki is a type of website that lets anyone create and edit its pages.
  • Wiktionary: A collaborative website which can be directly edited using only a web browser, often by anyone with access to it.

The WikiLeaks FAQ makes it very clear that no open editing is to be found on this site:

Who writes WikiLeaks leaked document summaries?
WikiLeaks staff, sometimes in collaboration with the submitter. Historically, most summaries were written by Julian Assange.

And another:

Can random people edit WikiLeaks documents?
No. Source documents are kept pristine.

Of course this makes perfect sense, given the website’s stated mission. But it also makes it, you know, not a wiki.

Not only is the name misleading, but it’s my (purely speculative) opinion that the site was so named to borrow from the credibility enjoyed (and earned) by Wikipedia. Being a website created with the purpose of disclosing material previously regarded as secret, frequently concerning the security interests of nation states, WikiLeaks self-consciously associated itself with the only non-profit to be found among the top 10 global websites. The name recalls Wikinews, Wikibooks, Wikisource and other projects of the Wikimedia Foundation. Let’s be clear: it is most certainly not. I’d think Wikipedia might even have a legal case to make against WikiLeaks, although it would surely be the least of the website’s legal problems.

If there is a silver lining in all this, perhaps it lies in the implication that the word “wiki” has come to denote something like “openness” and “fairness” and “democracy” to a worldwide audience of Internet users. ILDb really wouldn’t be the same. To have your name to become shorthand for such an inchoate but positive concept is obviously a good thing in itself, and quite an accomplishment. But it also means, as WikiLeaks shows, that someone out there is will try to bite your style.

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David Petraeus’ Big Month

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on June 28, 2010 at 8:34 am

In the views of many, Wikipedia tends toward frivolity. After all, the concept of Wikigroaning assumes that articles on pop culture subjects will be given less attention than articles on weighty subjects. While Wikipedia does include plenty of material that Britannica could and would never address, I’ve pointed out before that this isn’t always the case.

Here’s another reason to retain your faith in humanity, and this time not just Wikipedia’s contributors but also its visitors: this month’s traffic to the Wikipedia article about Gen. David Petraeus. He was in the news twice this month, and for very different reasons. First, on June 15, Petraeus fainted while testifying before the Senate Armed Services Committee. It’s just the kind of TMZ DC-ready story that gets attention, including video, which always helps. Indeed, the story caused traffic on his Wikipedia article to spike.

But as the chart below indicates, that was only about a tenth of the traffic to his page once President Obama nominated him to replace Gen. Stanley McChrystal as the U.S. commander in Afghanistan, following the latter general’s unsolicitous remarks about the Obama administration in Rolling Stone magazine. Perhaps this does not reveal too much, as this is undoubtedly the bigger news story, but it is also a much more complicated one, and at least indicates that no matter how many articles about Pokemon characters Wikipedia may hold, people can still find what’s important.

As for the fact that the top day for traffic to McChrystal’s Wikipedia article this month nearly doubled the traffic on Petraeus’ top day, well, I’ll let you judge that for yourself.

Snapshot of traffic to Wikipedia article about David Petraeus, June 2010.

Snapshot of traffic to Wikipedia article about David Petraeus, June 2010.

Traffic statistics courtesy User:Henrik.

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The Wikipedian Becomes Eclectic: Pending Changes on KCRW

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on June 21, 2010 at 7:54 am

On Friday afternoon, I joined a panel of guests on the nationally-syndicated KCRW talk show To the Point with Warren Olney. My co-panelists included: Andrew Lih, who may be familiar to readers of this blog either as a Wikipedia editor or as author of The Wikipedia Revolution; Wall Street Journal reporter Julia Angwin, who has written about Wikipedia’s apparent decline in active editors; and Lee Siegel, invited as a critic of Wikipedia and its processes. (Listen to the whole episode here.)

The ostensible topic was the new experiment with Pending changes, described by The Telegraph here, although these paragraphs appeared in opposite order there:

“[V]andalism” has been a particular problem for the online encyclopedia in recent years. The pages of some prominent figures, including Senator Edward Kennedy, were maliciously and falsely edited to claim that the subject of the Wikipedia page had died, when in fact they were alive and well. Many Wikipedia pages dealing with controversial topics have also been repeatedly edited by users with a vested interest in promoting a particular view about the incident or event.

The new system, known as pending changes, means that users will be able to submit changes for previously locked or protected articles. These suggested amendments will then be reviewed by senior editors before the changes go live.

It’s important to note that the new system only applies to about 2,000 articles during this trial run, and does not apply to anyone who has had an active account for more than a few days (a fairly low barrier to “autoconfirmed” status, if you ask me). I wrote about this last summer, when it was first announced and still called “flagged revisions” and at that time I thought the reaction was

roughly divisible into four quadrants: those who mourn Wikipedia’s openness vs. those who will continue to question Wikipedia’s reliability, with those who are optimistic about the change vs. those who are not.

That is probably still operative, but with the program just rolling out in the past few days, there is a related yet more specific dynamic — a disagreement not about what will happen but what has already: do Pending changes make Wikipedia more open or more closed? An unscientific survey of recent headlines at least tells us which opinion is more pervasive:

  • ReadWriteWeb: “Wikipedia to Loosen Controls Tonight”
  • Slashdot: “Wikipedia To Unlock Frequently Vandalized Pages”
  • Resource Shelf: “New “Pending Changes” System Test Begins on Wikipedia, Will Make It Easier for Users to Edit/Change Controversial Entries”
  • Motherboard.tv: “‘Pending Changes’: A Looser Wikipedia”
  • ComputerWorld: “Wikipedia confronts downside of ‘Net openness”
  • BBC: “Wikipedia unlocks divisive pages for editing”

In this summary, at least, only ComputerWorld comes at it from the “more closed” standpoint. (Did you notice that a good amount of the coverage so far has been from the British press? Yeah, so did I.) In a blog post summarizing the radio segment, Lih gave his view:

[M]y view is that the characterization of “pending changes” is relative. Julia Angwin, who I think is a great tech journalist, is of the opinion it represents an overall more closing-off of Wikipedia, and the move is an affirmation of a more conventional process that created traditional encyclopedias. On the other hand, folks like Jimmy Wales have regarded this as opening up — instead of having articles locked completely using full-protection, or to limit editing to existing registered and “aged” users by semi-protection, pending changes gives a way for anyone and everyone to participate, even if those edits are not completely viewable until later. Relative to full protection, it’s more open. Relative to the Wild West wiki way, it’s more closed.

Meanwhile on Wikipedia, a small group of dedicated programmers has been working to make it possible, the discussion has quieted down over the past few days. Wikipedia, it seems, is taking a wait-and-see approach.

As for the show itself, Lih and Angwin handled most of this material, while I was enlisted to do battle with Siegel. And this was quite an opportunity, given Siegel’s notoriety for having sock-puppeted his own blog in 2006, but in the end I kept it focused on Wikipedia. I still said he lived in a fantasy world, and then he said I lived in a fantasy world. Even so, I still should’ve stuck the knife in. And I even gave myself the opportunity, bringing up comment sections on blogs at one point. The fact of the matter is, few people are as wrong-headed about the Internet’s influence on society as Siegel, whose professional curmudgeonry seems as much personal pique as considered commentary.

So I will use the experience to remember that politeness isn’t always the best policy, and leave you with these thoughts from Denny Green:

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GLAM Rock: The Wikipedian in Residence and the Race for the Prize

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on June 18, 2010 at 11:47 am

british_museum_cc_temporalataStarting in March, a longtime Wikipedian and co-host of the Wikipedia Weekly podcast, Liam Wyatt, began an unusual experiment: he has become, for a short while at least, a volunteer “Wikipedian in Residence” at the British Museum in London (which I visited in high school and where I touched the Rosetta Stone, when no one was looking, not that you care). It’s the first time such an institution has created such a position (voluntary though this arrangement is) and it points toward a future where organizations with significant cultural material (GLAMs, as this project calls them) may appoint or hire individuals to be representatives or ambassadors to Wikipedia.

Along the way, Wyatt and the British Museum are doing something very interesting: they are offering cash prizes for raising articles to Featured-level status on topics related to the British Museum. From the project page:

The British Museum is offering five prizes of £100 (≈$140USD/€120) at their shop/bookshop for new Featured Articles on topics related to the British Museum in any Wikipedia language edition. Ideally, the topics will be articles about collection items.

This is the first time an organisation in the UK has put out a prize that recognises the value of fine articles on Wikipedia. This is a recognition that Wikipedia work is not only good quality but is consistent with the outreach aspect of the Museum’s mission to engage the public.

It’s an inventive idea, even if some of the rules are a little unclear: it almost sounds like it requires the creation of a brand new article, though that doesn’t seem to be the case. Meanwhile, there are already a dozen or so articles on the English-language Wikipedia currently judged to be Good, B, or C-quality, according to Wikipedia’s internal rating system. Though the prize is pointedly offered in any language edition, most will surely be won in the English, German or French language versions, and at least a few of the aforementioned English articles will be the five ones improved by the winners.

And in keeping with Wikipedia’s “There is no deadline” ethos (related to the concept of “eventualism“), the competition runs until all prizes are claimed. I wouldn’t be surprised if they went fast, and I wouldn’t be surprised if that leads to another interesting situation: most quality articles have several major contributors, as was pointed out on a Wikipedia mailing list this week.

the_great_court_mchohanAs Wyatt points out, getting an outside organization to care about “the value of good quality articles on Wikipedia in their own right” is a significant achievement, and the first of a kind. Now that the English-language Wikipedia has grown to include far more articles (3 million) than its veteran editors (a few thousand editing on a daily basis) can possibly handle, more ideas will be needed to generate new content for Wikipedia. Perhaps this represents the next step in the development of the human-powered “content management system” for Wikipedia. Wyatt hopes that other museums will follow in the British Museum’s lead; as someone who works with companies, associations and other organizations that are frequently concerned about how they are represented on Wikipedia, I think outposts for representatives to the Wikipedia community from many organizations can be a good idea, though sorting out the conflict of interest issues is likely to be different for each.

If you’re interested in joining the British Museum contest, you might start with one of the articles discussed above, or find your own in the Collection of the British Museum category. And if you’re looking for a curator at the British Museum to work with, here is the page to do that.

And for more information about Wyatt’s residency, see his personal blog posts here: Part 1: Making Wikipedia “GLAM-friendly”* and Part 2: Making Wikipedia “GLAM-friendly”.

Exterior of British Museum by temporalata on Flickr; Great Hall by M.Chohan.

*GLAM stands for “Gallery, Library, Archive and Museum”; I had to look it up, too.

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The Vuvuzela Moment

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on June 14, 2010 at 8:40 am

Since the start of the World Cup last week, there has been no avoiding soccer — aka football, futbol, or as Wikipedia has it, Association football — and no avoiding the giant mosquito buzz sound of those damned horns. Those damned horns have a name: the Vuvuzela. The controversy surrounding them and whether they may be banned is getting a lot of attention on Google and, as a function of its #1 search result status for the word, Wikipedia. Here’s what Wikipedia traffic to the Vuvuzela article looks like right now:

Traffic to Vuvuzela Wikipedia article in June 2010

Traffic to Vuvuzela Wikipedia article in June 2010

This tracks pretty well with what Google Insights is seeing at the moment, although it’s interesting to note that Google still shows an exponential curve while Wikipedia’s numbers (which I trust more) have started to fall off a bit:

Searches for Vuvuzela on Google in June 2010

Searches for Vuvuzela on Google in June 2010

Although the World Cup is not nearly as popular in the U.S. as other countries, I was surprised, upon looking closer at the analytics, that American Googlers do not represent a significant percentage. Given the presumed uptick in U.S. interest in the World Cup this year, the large size of the American search market and U.S. media buzz around the horn (a sound metaphorically not dissimilar from the vuvuzela itself) this comes as some small surprise. In fact, nearly all of the searches are occurring in South Africa — whence they originate and where you’d think most people wouldn’t need to look it up — or Europe, none of them primarily English-speaking countries. Here’s the list:

1. Johannesburg, South Africa
2. Parow, South Africa
3. Pretoria, South Africa
4. Cape Town, South Africa
5. Lisbon, Portugal
6. Amsterdam, Netherlands
7. Hamburg, Germany
8. Rotterdam, Netherlands
9. Cologne, Germany
10. Frankfurt Am Main, Germany

So who is searching for information about the vuvuzela in the United States? Here’s that list, by state / district:

1. Virginia
2. California
3. District of Columbia
4. New York
5. Georgia
6. Massachusetts
7. Washington
8. New Jersey
9. Texas
10. Pennsylvania

If you ever wanted a list of which U.S. states are most closely following the World Cup (assuming that more causally-interested Americans may be Googling “World Cup”) then here you go. As a resident of Washington, DC, I can say that the MLS team D.C. United is sort of the Yankees of U.S. professional soccer and unusually popular here relative to the rest of the country, and California is home to the L.A. Galaxy, where Mr. Posh, David Beckham, plays (I think still?).

Meanwhile, my co-workers and I will keep the games on in the background (currently: a scintillating 0-0 tie between Japan and Cameroon) and we’ll be keeping it on mute.

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Much Ado About Malamanteau

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on May 18, 2010 at 8:29 am

XKCD is a web comic written for math majors, web developers and related sub-groups classifiable as “nerds” by Randall Munroe, whom one presumes falls into one or more of the above categories. Among Munroe’s favorite topics is Wikipedia, and a few of his panels — “The Problem with Wikipedia” and “Wikipedian Protester” — are classics, inasmuch as a comic strip about a website can be so considered. Last week Munroe published a new panel cartoon about Wikipedia, reprinted below in accordance with Creative Commons:

I’m not sure I quite got this one, so I turned to a website called Toby, Dave & Ian Explain XKCD for their take:

The Author, a well-known fan of Wikipedia, has squeezed yet another joke from its bountiful bosom. This particular joke uses the clever linguistic trick of “word-play” as well as “meta-humor” to derive a new word: malamanteau. Malamanteau is a combination of the words “malapropism” (the substitution of a word for a word with a similar sound) and “portmanteau” (the combination of two words).

The creation of this new word or “neologism” is particularly humorous as the methods used to create it are the very words used in the process. This is called a meta or “self-referential” joke.

That didn’t make a lot of sense to me, either. XKCD Sucks, a similar blog with a somewhat different mandate, stated:

Today’s xkcd comic genuinely mystifies me. I’d like you to try to imagine me writing the following post (the beginning of it, at least) with a more honest voice, not the sarcastic one I usually employ. Today’s comic asks us a question: “Ever notice how Wikipedia has a few words it really likes?” And the thing is, I haven’t. I have never noticed that. Have you? … what word is he even referring to? It can’t be “Malamanteau,” since that isn’t a real word and isn’t on wikipedia (though of course some xkcdicks tried.

As much as I enjoy XKCD on occasion, this take made more sense. And indeed, someone did try to create a Wikipedia article for Malamanteau:

wiki-malamanteau
What followed was a debate, running to nearly 19,000 words, over what to do about it. Wikipedia has a clear guideline against the creation of articles about neologisms, and even most words unless there is more to be said than a dictionary entry might. In these cases, the term should become an article at Wiktionary, but having a Wiktionary article just isn’t the same, and in any case “Malamanteau” isn’t ready for that, either.

The discussion of what to do about Malamanteau ultimately was not about whether to have an article about the term — that was right out — but whether to create a “redirect” so that people who search for the term will find themselves on the Wikipedia article about XKCD. The best argument against creating the term is perhaps the first:

The target article holds no relevant information on the term currently, thus this redirect only serves to confuse. XKCD readers already know this originated there, thus with no relevant information on the target article, the redirect is purposeless. Non-XKCD readers who somehow find the term and search it won’t find any information on it at all, and will only become more confused.

And some of the arguments for keeping the term could be described as willfully encouraging Wikipedia to undermine its own goals:

Wikipedia’s editors are high on their own farts. Comics like the one that led to this redirect make that point, and the ensuing discussion drives it home expertly. Of course it will be deleted - why would the project suddenly have a sense of humor about itself, or allow contributions that encourage everyone’s involvement, rather than that of an elite few who “take the project seriously enough” to be endowed with its protection?

At least some of the votes to delete the redirect are based more on annoyance than anything else: because “Malamanteau” is supported by people who do not have Wikipedia’s best interests at heart, there is no reason to grant such leeway. Hence some editors weighing in to say: “Delete with a vengeance” and “Delete and salt” — as in salting the earth to prevent someone from recreating it again.

But in the end, the redirect stuck. The editor who closed the discussion explained at length; to the lay reader unfamiliar with the finer points of Wikipedia’s guidelines, here are the facts that mattered:

The threshold for a term being a redirect is substantially and intentionally lower than that for a separate article. As several keep !voters pointed out, redirects are supposed to be from any useful search term or likely mistake, to the proper destination. The traffic indicates that, while falling off by as much as 75% a day, the term “Malamanteau” has plenty of search traffic during its short life to establish that it is useful to some people. … Since XKCD maintains past archives of all its strips, it is likely that traffic will continue to seek this term even after this week’s furor has died down.

In fact, this isn’t even the first time Munroe has used his comic strip to poke at tender spots in Wikipedia’s organizing rule structure.

While there are many editors who feel that this only causes unnecessary problems — 19,000 words over a lousy redirect? — I think the better case to be made is that Wikipedia’s long-term success lies in a carefully considered approach to site policies. To the extent that Wikipedia’s policies are explored by outsiders and explained by insiders, this is a good thing. But it’s still a pain in the ass.

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Remainders in Light

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on April 23, 2010 at 3:54 pm

Because updating The Wikipedian necessarily takes a back seat to my day job — the one that pays me money I need to buy things to stay alive so I am able to keep updating The Wikipedian — I don’t get to write about every Wikipedia story that I might like.

Until now, these have languished in a Google Docs file, waiting for me to develop them into full posts with original commentary. And because this sadly will never happen for some deserving stories, it is better to clear the field / room / palate and look toward the future. So here is the first of an occasional series of remaindered post ideas. Let’s open up the file…

  • In late February I noticed a new blog about Wikipedia had launched. Called On Wikipedia, it presents a thoughtful take on Wikipedia. Except in early March, one of its contributors decided to make a point about Wikipedia’s unreliability by… adding unreliable information. In fact, they created an outright hoax: inventing a person to create an article about, claiming they were suspected of murder and pushing it through to a fairly prominent spot on the front page (the Did you know? section). The blogger then impersonated the non-existent person and contacted Wikipedia, upset about the murder allegations. They described the whole process in one long post announcing what they had done. All this, though the blogger / editor surely knew about the Wikipedia’s guideline “Do not disrupt Wikipedia to illustrate a point“. It didn’t take long for Jimmy Wales to get involved, and a lengthy discussion was initiated at the Administrator’s noticeboard. I can’t say I’ve dove deeply into this one, but On Wikipedia wrote about it twice more, here and here.
  • On March 21, the German-language Wikipedia’s Featured article of the day was “Vulva” — with a photograph. Jimmy Wales asked for it to be removed, a request that was duly ignored. Wikipedia Signpost covered the story.
  • So Larry Sanger, estranged co-founder of Wikipedia, reported the Wikimedia Foundation to the FBI over allegations of child pornography. This is an unusual development to a long-running debate about certain images’ propriety — and even legality — for inclusion. Then Sanger decided / realized / found out the images did not depict real people, which apparently presents a different legal case that reminds me of a philosophical argument I had with some friends back in college. The sardonic wiki-trackers at The Register covered the story, and here is Sanger’s original letter to the FBI.
  • Which government entity / famous person is getting hostile news coverage for “meddling” with their Wikipedia article this time? It’s the Government Information Service and the Dutch Royal Family.
  • Dan Lewis, who has the enviable job of being the new media guy for Sesame Street, recently proposed an interesting concept — the Wikipedia Reading Club. He reads an entry on a topic he should know more about but does not, takes notes and offers thoughts for others to comment upon. His first two are John Adams and Jackie Robinson. Those are both quality articles; he’d do best to stick with top-quality “Featured” articles — now at 2,800+ — to which the Adams article (surprisingly to me) does not belong.
  • Teaching Wikipedia in the classroom? Great! Teaching Wikipedia in the sixth grade? Maybe overly optimistic.
  • I never did get around to writing about my trip to Bangalore this January for the WikiWars conference, co-sponsored by the Centre for Internet & Society and the Institute of Network Cultures, though my Keynote presentation is on SlideShare. A follow-up conference was held this past week in Amsterdam, and one of the speakers was Scott Kildall, with whom I attended WikiWars. Here is a blog post about that.
  • I wrote an article for Politics Magazine, the trade magazine for political consultants and campaign professsionals, titled It’s a Wiki World. Here’s how it begins:

    Few websites present as many potential opportunities and pitfalls to the campaign professional as Wikipedia. Whether a Wikipedia article is friendly or unfriendly toward a candidate, it is going to be highly ranked on Google. But Wikipedia is unique among other influential websites because its content is not under one person’s control: Anyone can—and will—try to change what a given article says.

    I tell a few stories, well-known to Wikipedians, about failed (or questionable) Wikipedia engagement and offer some guidance on a better way to approach Wikipedia.

That’s all for now. Much more to come, very soon.

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Edit Wikipedia on Facebook? Now You Can

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on April 22, 2010 at 10:19 am

This week Facebook is holding a developers’ conference, F8, in San Francisco, and they are using the occasion to announce some big changes. Now, Facebook is well known for being in a constant state of development, not just adding new features but also removing older ones that have become obsolete or undesirable. One of the big announcements is that Facebook is launching a feature called Community Pages — all of those TV shows, movies, books, bands and brands now have their own pages, kind of like the Fan Pages which have largely replaced Groups in recent years.*

This new feature has already been compared to Wikipedia, and with very good reason: Facebook has tried to answer the “empty room” problem by pre-populating the Community Pages with Wikipedia entries. Let’s turn to the 1996 David Foster Wallace novel Infinite Jest again for illustrative purposes — click the link following to visit the Facebook Community Page for Infinite Jest, or see below:

facebook-wikipedia-infinite-jest-75pct

That one can now read Wikipedia on Facebook is quite a big deal. Wikipedia is already one of the world’s top 10 websites (between fifth and eighth, depending) and now its content is being made available on the world’s single-most visited website. Needless to say, the Wikimedia Foundation is quite happy to dispel any reporters’ suspicions that they are unhappy with this development.

But that’s just part of the story. Look up to the right-hand corner for another potentially very significant aspect of this — here, let me zoom in and draw a little red box for you:

facebook-wikipedia-infinite-jest-detail

That’s right — as the headline on this blog post already gave away — you can now edit Wikipedia directly through Facebook. Or to be more accurate, one can easily access Wikipedia’s editing page through Facebook. Amidst all of the recent discussion of Wikipedia’s alleged participatory decline (very much disputed by Wikimedia) this could be a good thing: Facebook has just created a brand new channel for absolutely anyone who is a member of Facebook (that’s more than 400 million worldwide) to edit Wikipedia. At the very least, it is likely to have more impact on Wikipedia than just its increased visibility on Facebook. Most of these editors are likely to be unregistered “IP editors” — meaning they are identified by their IP address, because they have no user account — and the question of whether IP editors are beneficial to Wikipedia is open to debate. Perhaps the present number of unregistered editors is just fine now, but a new influx of amateur editors (some of whom are surely vandals) could tip the balance. Time will tell.

Time will also bring us a key aspect of the Community Page feature, announced but not yet available:

facebook-wikipedia-infinite-jest-community

That is the chance to edit / curate Community Pages themselves. In fact, right now each Community Page features Wikipedia in two tabs: Info and Wikipedia. While the Wikipedia tab appears set to mirror Wikipedia (and this is where the above-highlighted Edit button lives) the Info tab merely uses Wikipedia as a starting point. And this may end up mitigating the impact of Facebook’s direct line to Wikipedia edit pages: the option to edit Facebook will be more prominent, and one expects, less likely to be phased out in future development.

Facebook hasn’t offered many details, and I think they may be in for a nasty surprise. Wikipedia stays as clean as it does in part due to the tireless efforts of the volunteer Recent changes patrol (i.e. vandal patrol) but Facebook is unlikely to gather such a community of watchers. Instead they will have to rely upon individuals who are members of those Community Pages. Yeah, if anyone messes with Back to the Future (or Infinite Jest) I’ll kick their teeth in, but I’m not like most. I’m guessing Facebook hasn’t yet figured out how to make this work without it becoming anarchy — not only is the Wikipedia community a unique thing, the site’s policies and guidelines were not written overnight. Facebook should emulate Wikipedia where they can, and they should probably impose strict controls where they can’t, lest they become a repository for threats, libel and bitter acrimony. It may well become that in any case.

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“Treme” vs. “Treme (TV series)”

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on April 18, 2010 at 10:04 am

In more than one post on this blog I’ve written skeptically about the concept of “Wikigroaning” — the notion that important subjects sometimes have shorter articles than arguably less-important subjects that appeal to geek sensibilities. In the case of Raphael (archangel, artist or ninja turtle) and lightsaber vs. modern warfare, the complaint did not quite hold up. But I don’t mean to indicate the charge is never without basis.

treme_neighborhood_wptreme_tv_series_wp

With the second episode of HBO’s latest dramatic series, “Treme,” set to air this evening, I decided to compare two related Wikipedia articles — one about the New Orleans neighborhood, and the new TV drama from David Simon. What did I find?

In the first place, Treme is currently 10 Kb long while Treme (TV series) is closer to 17 Kb. On the face of it, the article about the series is substantially longer at present. And this is the case even though the former article has existed since April 2004 whereas the latter was created in March 2009.

It’s fair to say that both articles are in decent shape. The article about the neighborhood has a quality infobox featuring geographic and demographic information, and a concise History section is informative, if perhaps too concise. I compare this to the article about my neighborhood of Adams Morgan in Washington, DC, which has much more information (though fewer references to support them) and no comparable infobox of data. Each article could stand to learn something from the other.

But there is no use arguing that Treme (TV series) is not the better article. It is simply more carefully and completely written, with a more sophisticated article structure utilizing subsections for more in-depth coverage of certain aspects of the show. Plus, it has already spawned a secondary page, List of Treme episodes.

Is there a silver lining here? I think there may be. If the show becomes popular — at least popular enough to inspire a following similar to Simon’s earlier work — then it may well inspire someone or a few someones to become more interested in the neighborhood itself. To be sure, the series itself has already caused a spike of interest in the subject. And all it takes is one person to make it a personal project. If “Treme (TV series)” can do that, “Treme” will be the better for it.

Images via Wikipedia. Neighborhood photograph licensed under Creative Commons by Wikipedia contributor Infrogmation.

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A Potential Supreme Court Nominee Probably Edited Her Own Wikipedia Article. Is It a Big Deal?

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on April 13, 2010 at 9:30 am

leah_ward_sears_wikiNew York-based media blog Gawker is reporting that Leah Ward Sears, former Chief Justice of the Georgia Supreme Court and potential nominee to the United States Supreme Court by President Obama, edited her own Wikipedia article in late 2008 and early 2009.

While the possibility exists that someone else used her initials, last name and year she became a state Supreme Court Justice as a username, it usually turns out that this type of account is exactly that person. Gawker is focusing primarily on an edit she made that was favorable toward herself:

On May 6th, a user named LWsears1992 edited Leah Ward Sears’ Wikipedia page, adding the clause “Based in large part on her highly regarded record” to a passage about how she defeated an opponent in the 2004 race for Georgia Supreme Court. (Georgia is one of eight states that have the sort of weird policy of electing Supreme Court justices.)

This is technically correct, but not exactly right. While Gawker does have a screen shot of an edit by Lwsears1992 “adding” this, all she did was restore a phrase that had existed on the page since June 2005, added in the first place by a technology consultant in Atlanta. The phrase was removed again a few days later for lacking a source, and Lwsears1992 did not press the case further. Not that Sears should necessarily be making direct edits on matters of disagreement, but these are considerations that few Wikipedia outsiders understand.

In total, Lwsears1992 made 36 edits to Wikipedia, all of them relating to this particular article. So how did she do? Did she make the page better or worse, overall? To find out, I went through each and every edit, starting with the article as it appeared before she started working on it, November 3, 2008 and concluding with the article after she completed her work, on November 13, 2008. Here is what I found:

Better:

  • The fact is that Sears is being called out because she attempted to be transparent about it. However, it’s probable that she made a single edit an hour before her first editing session from the IP address 167.192.61.254 in Atlanta, Georgia. Unfortunately, she screwed up a template, rendering the “Infobox” sidebar a mess of code. But I count this as a positive, because of what happened next. Once she had caused this error, she created an account and undertook the task of fixing it. Not only did she do so, but approximately a third of her edits were devoted to getting this one thing right.
  • She uploaded her own photo, taking the time to release it under two free licenses, the old GNU license Wikipedia used to use for everything, and the Creative Commons license it uses now. She experimented with the sizing of the photo she added, including trying it at full size before settling upon 155 pixels wide, which is the width still.
  • She added useful context, such as noting that her resignation from the Court would coincide with the end of her term; this is unambiguously more useful than simply ending the sentence on “she will resign from the State Supreme Court at the end of June 2009.”
  • Chances are good she made the article sturdier in the long run, changing the article to read that she was the “first” African-American female Chief Justice in a U.S. state instead of the “only” one. Assuming this is correct, the former will always be true though the latter assuredly will not be.
  • She tried to protect her own page from vandalism by experimenting with templates meant to indicate the page cannot be edited in some circumstances. But as she was not an administrator, she couldn’t do this anyway. Once she saw it wasn’t working, she took them down. One could almost file this as a negative, because trying to get a page locked from editing is a sure sign of not understanding Wikipedia. On the other hand, changing your own mistake is a sign that you do. I’ll give her the benefit of the doubt here.

Worse:

  • She didn’t cite any source for the claim she is the first African-American female Chief Justice in a U.S. state, making the claim difficult to verify. Anytime one makes a claim of superiority or “firstness,” it helps to source the claim to avoid the dreaded “[citation needed]” tag.
  • She didn’t provide any edit summaries for her work, making it tedious to click through each and find out exactly what she did.
  • She made some changes that didn’t make the page better. In one edit, she edited internal site links embedded in the phrase “Chief Justice of the Georgia Supreme Court” so that instead of directing people to articles about Chief Justices and the GA Supreme Court, it would go to a non-existent page that she probably assumed existed.
  • She also removed internal links to the names of her appointer (Zell Miller) and predecessor (Norman S. Fletcher) for no apparent reason; she also removed the link for “Chief Justice of the Georgia Supreme Court” — perhaps after noticing that it did not lead anywhere. Odder still, she did replace some of this information, including Miller’s name, but removed Fletcher’s name after having initially sought to add it. In any case, he is back in the full article today.

What is the value of adding her photograph vs. removing the name of her predecessor? What is the value of adding new details which are presumably correct, but not citing independent sources? How bad is it to edit your Wikipedia article without seeking consensus of other editors? How should one seek to change their articles on Wikipedia in any case?

These questions and more like it have been coming up more often in recent months. It’s a subject recently addressed by the Wikimedia Foundation’s Jay Walsh in an interview with PR Week. It’s a subject that others are discussing, from law firms in the UK to PR firms around the world. It’s s a subject I weigh every day as a consultant on matters of Wikipedia, and in an article I just published in Politics Magazine.

My answer regarding Leah Ward Sears is that, she made the article better, but not much. She did not go about it the right way, but the right way is non-obvious to most, and the burden is on Wikipedia to make its rules understood by outsiders. While some of her edits were self-serving, they were of a mild sort. At most this was a venal sin, not a cardinal one. Gawker is turning this into a “gotcha” story on the implied theory that interacting with one’s own Wikipedia article is never acceptable. This is a myth, one widely believed and one propagated by many at Wikipedia simply to keep people from meddling with their pages en masse. This is understandable, but it won’t work out in the long term.

If Sears is Obama’s nominee and is further confirmed to the Supreme Court, perhaps it will help put an end to this kind of “gotcha”. I doubt this is significant enough to come up at confirmation hearings if she is nominated, and it should not be. But I will concede that would be kind of entertaining.

Image via Sears via Wikipedia.

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What Do David Foster Wallace’s Infinite Jest and Wikipedia Have in Common?

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on March 22, 2010 at 5:35 am

Here’s a fun passage from a forthcoming collection of essays, “Consider David Foster Wallace: Critical Essays”, edited by David Hering and based on a conference for DFW scholars held in Liverpool last summer:

I want to suggest that modern conception of the encyclopedia, particularly Wikipedia, challenges earlier arboreal models. It is possible for the encyclopedia to no longer imply totalization and containment, but release and an enlargement of possibilities. Structurally, both Wikipedia and Infinite Jest are always threatening to overspill, to negate the purpose of their organizing principles, if indeed they ever really had any. At any moment, the encyclopedia may become the anti-encyclopedia, an infinite procession, similar, I would argue, to the “infinite”-ness of Infinite Jest. As always when one reaches the end of a novel of such magnitude, one asks, “Why did it stop exactly where it did?” and “Could it have continued for another thousand pages?”

infinite_jest_coverGranted, it’s just a tiny snippet sent to me by my friend and fellow DFW enthusiast Matt Bucher, who is also working on the book, but there are a few points worth considering here.

Although perhaps a bit superficial, I like the comparison between Wikipedia and Infinite Jest, a book whose description usually includes terms such as “sprawling” and “doorstop” and often contains references to its 1,079 pages and 388 endnotes. Not for nothing has Infinite Jest been considered an “encyclopedic novel“.

What’s more, the notion that “the encylopedia no longer impl[ies] totalization and containment” is mighty scary to those who grew up with (or work for) Britannica. It’s a paradigm shift which has already begat a philosophical divide frequently discussed here at The Wikipedian, although some nostalgists are changing their minds.

Infinite Jest surely could have kept on telling stories about the Incandenza family, the students at Enfield Tennis Academy, residents of the Ennett House Drug and Alcohol Recovery House [sic] and geopolitical turmoil surrounding the Great Concavity for as long as Wallace liked. So too could many Wikipedia articles continue onward, except that their contributors decided they had said their piece. A casual connection to be sure, but a fun one to think about.

Infinite Jest dust jacket courtesy Wikipedia.

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John Patrick Bedell: Pentagon Shooter, Wikipedian

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on March 5, 2010 at 10:32 am

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Last evening, about two miles south of the office building where I work, a crazy guy named John Patrick Bedell opened fire at the Pentagon Metro station, wounding two officers before being killed by return fire. While police are still sorting through his motives, bloggers are combing through the trail of his Internet activity. One thing we know already: Bedell was a contributor to Wikipedia.

The website Media Elites was the first to locate his user account, which has since been suspended (reason given: “User is deceased”). The user page for Bedell’s account has been shielded from public viewing; no public explanation was given, but this is almost certainly to prevent Wikipedia from becoming a posthumous soapbox for Bedell’s views (Wikipedia tolerates unorthodox beliefs, but not when they become the impetus for attempted murder). However, Media Elites thought to copy and republish the full text before Wikipedia’s administrators stepped in. Here is an excerpt:

I apologize for the graphic content of some of my contributions, but detailed evidence is sometimes necessary to address important matters. I am very disturbed by the fact that Col. Sabow’s civilian superiors and their successors have been able to continue their narco-mercantilism. For historical comparison, I might resemble the odd German still complaining about the murders of the Night of the Long Knives in 1938(?). Of course, Wikipedia didn’t exist in 1938!

While his User page is gone, Bedell’s Talk page and Edit history remain. From these vestiges of his editing activity, we can learn much about his interests and some about his personality:

While political bloggers argue over whether Bedell was a member of the far-left or the far-right, such arguments are really less about Bedell and more about the participants. As Gawker put it, Bedell was “clearly intelligent” but “nonetheless a certifiable wackjob”.

Likewise, I can imagine some who would depict Bedell as a typically obsessive Wikipedian, although as Media Elites notes, his Internet activity included Facebook, YouTube and Amazon, although it seems not Twitter. Believe me, I have known obsessive Wikipedians, just as I have known people on the far-left and far-right, and they haven’t shot anybody. Bedell’s participation in Wikipedia was as incidental as his politics; the content of his madness and platform for its expression are less important than the fact of it.

Update: It should come as no surprise, now John Patrick Bedell is the subject of a Wikipedia article himself.

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Google’s Gift to Wikipedia Probably Not Evil

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on March 3, 2010 at 11:29 pm

This is a few days old now, but if you haven’t already heard, Google gave Wikipedia $2 million dollars to help with its never-sated appetite for bandwidth and “increasing … multimedia needs.” Here are two of the Internet’s most important websites getting together, and I’d have thought it would’ve been worth more than a small roundup on Techmeme.

Reported the Wall Street Journal on Feb. 18:

Google Inc., the Internet’s most profitable company, is giving $2 million to support Wikipedia, a volunteer-driven reference tool that has emerged as one of the Web’s most-read sites.

Good.

Wikimedia Foundation, owner of Wikipedia, said Wednesday that Google has donated $2 million to further develop the popular encyclopedia and other projects.

Awesome. Right.

Jimmy Wales, Wikipedia’s founder, broke the news on Twitter on Tuesday, followed by a formal announcement from the nonprofit organization.

Twitter, well played.

Google co-founder Sergey Brin, in a statement, called Wikipedia “one of the greatest triumphs of the Internet…this vast repository of community-generated content is an invaluable resource to anyone who is online.”

You bet. Of course. But why now?

To some this raises the question of what Wikipedia might do for Google; after all, a sizable donation could be said to create the possibility of a Conflict of Interest. Previous donations, such as that from a conspicuous Silicon Valley VC and partner of Elevation Partners (not Bono), have raised eyebrows. And everyone knows about Jimmy Wales’ occasional willingness to cut special someones (and Google is) a break — at least until the community gets involved.

But this question is probably backward. Wikipedia already helps Google, and by helping Wikipedia, Google helps itself.

Google depends on Wikipedia to provide topical, authoritative results at the top of its search results pages (SERPs, in SEO-speak) on more subjects than any other website. One occasionally-discussed, conspiracy-tinged theory has Google purposefully privileging Wikipedia precisely because it “cleans up” their search results. That’s possible.

But that isn’t needed to explain Wikipedia’s prominence on Google. It guarantees, for a range of topics functionally as vast as Google searches are regularly performed, an end result that is usually informative, free (as in beer, but liberty too) and not-for-profit, “not evil” and reliably neutral in a Switzerland kind of way. From what we know about Google’s recommendations for webmasters, no website is so organized as well around the Google algorithm as Wikipedia, whether we’re talking about software, community or purpose. It’s basically Google’s perfect website.

Yeah, I would give Wikipedia $2 million, too. And even though it’s positively swimming in cash, I’d probably give it some more.

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Four Thousand Editors in Real Lancashire

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on March 1, 2010 at 7:11 am

wikipedia-lancashireA unifying theme of The Wikipedian in the first year of its existence — and will be again now that its unscheduled hiatus comes to an end today — has been the lag between the public’s recognition of Wikipedia as an important if imperfect information resource and the public’s understanding of how Wikipedia works.

Illustrating the point perfectly is a clumsy news item in a small UK newspaper, the Southport Visiter, highlighting local complaints in late February about a perceived error concerning the boundaries of Lancashire. According to the Visiter, the following text from Wikipedia (still present at this writing) is the matter of some dispute:

The county was subject to a significant boundary reform in 1974, which removed Liverpool and Manchester with most of their surrounding conurbations to form part of the metropolitan counties of Merseyside and Greater Manchester. Today the county borders Cumbria, Greater Manchester, Merseyside and North and West Yorkshire.

I say “some dispute” in part because I’m not quite clear on what the issue is. According to a group called the Friends of Real Lancashire, Wikipedia “leaves Southport off the … map.” But as far as I can tell, Wikipedia has already absorbed this perspective and includes the following sentence later in the article:

Pressure groups, including Friends of Real Lancashire and the Association of British Counties advocate the use of the historical boundaries of Lancashire for ceremonial and cultural purposes.

So it appears to me that Friends of Real Lancashire are unhappy with the representation of Lancashire’s borders on Wikipedia, and have gone to the press with their concerns. This is not such a crazy idea: oftentimes ensuring placement of a particular fact or viewpoint in Wikipedia requires validation in a newspaper or magazine article before Wikipedia editors are likely to agree the fact or viewpoint is true or significant enough for inclusion. Because their viewpoint is presented, at least in summary, this must be a dispute over facts.

Now, let’s say I am a Wikipedia editor who lives thousands of miles away from Lancashire and have no special knowledge of the area’s boundaries (which is in fact the case). A newspaper article pointing out a supposed error could be useful to me. Perhaps I’m inclined to update the article based on what I have learned. Except the article does not explain the dispute carefully enough for me to make a judgment; the impression I am left with is that some people are unhappy with the designated boundary and wish for Wikipedia to elevate their views over existing reality. In which case I will ignore them as soon as I figure this out. Or maybe I write this blog post.

That Friends of Real Lancashire and the Southport Visiter have little idea how Wikipedia works is also quite evident:

[Friends of Real Lancashire] has contacted the website on several occasions, are concerned that those wanting to learn about Lancashire will be given the wrong information. … Although comments and letters have been sent to the editor of Wikipedia, Mr Dawson said that no action has since been taken.

Letters to the editor? The editor? There is a fundamental disconnect here, one in fact so stark that one wonders whether Wikipedia’s structures are so vanguard as to be incomprehensible to the average user, or whether the Real Lancashirites are hopelessly behind the times. It’s one thing for people who don’t think much about Wikipedia to misunderstand it; it is quite another for an organized interest group to care what Wikipedia says but not take the time to understand why it says what it does.

This phenomenon is bigger than Wikipedia. From where I live and work in Washington, DC, I often see advocacy organizations that are so focused on advancing their viewpoint using a manner and technique which is advantageous to them in one venue (newspapers, radio, television) that they cannot adjust their approach to advance their viewpoint in another (weblogs, social networks, Wikipedia). Sometimes, this adjustment undermines their original point, in which case they were destined to lose, anyway. This happens all the time.

So Friends of Real Lancashire may lose no matter what; if I am correctly interpreting their case, they will. Even so, it does not appear they have even tried to make their case in the proper manner. At least they have not engaged the one forum in which they might make their case directly to Wikipedia’s contributors: the Talk page associated with the Lancashire article. It’s there for a reason, and if you don’t use it, those who do will probably have themselves a laugh at your expense and go right back to editing Wikipedia.

Lancashire map via Wikipedia.

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